Fertility Sector Solutions Specialist
4 days ago
We are seeking a skilled professional with an IVF background and commercial experience to provide technical support to our end-users in the Asia Pacific region.
Key Responsibilities:- Technical sales support for international distributor teams through the sales process, including advanced product demonstrations and training of end-users;
- Consultative advice on best practice and delivery of technical expertise to clients.
The ideal candidate will have a proven track record of providing high-quality customer service and technical support. Strong communication and interpersonal skills are essential for this role.
Working Arrangements:This is a full-time position working from home with occasional travel to APAC countries as required.
About UsWe develop and implement IT-based quality management systems for fertility centres, donor banks and animal breeding centres internationally. Our main product, IMT Matcher, is a quality management system specifically created for the fertility sector.
IMT Matcher delivers major benefits to all users, including biologists, laboratory directors, quality managers, doctors, nurses and administration staff. The system helps prevent errors through misidentification of patients, donors, their gametes, and embryos.
On a day-to-day basis, you will work closely with colleagues in other departments, including development, technical support, sales and marketing. You will report directly to the Senior Product Consultant based in the UK.
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