Crewing Operations Manager

7 days ago


Singapore NOVO RECRUITMENT SOLUTIONS PTE. LTD. Full time

The role of Crewing Operations Manager at NOVO RECRUITMENT SOLUTIONS PTE. LTD. involves strategic leadership in crew management for offshore support vessels (OSV). The successful candidate will be responsible for overseeing the creation and implementation of the company's strategy, ensuring it aligns with its objectives and principles.

Key Responsibilities:

  • Lead the development of effective communication strategies to address crewing-related matters across all departments and subsidiaries
  • Conduct regular vessel visits to promote a strong safety performance culture and discuss improvements aligned with ISM criteria
  • Maintain open lines of communication with local and foreign authorities, as well as internal teams, regarding operational issues
  • Oversee daily operations of APAC vessels, coordinating with relevant departments on crewing needs
  • Track and follow up on master's crewing-related action items within the APAC region
  • Prioritize and respond to critical issues from vessels and charterers in a timely manner
  • Collaborate with internal and external contacts to resolve crewing-related concerns
  • Provide exceptional customer service, addressing inquiries and requests from customers, government connections, and businesses
  • Manage crew member illnesses and injuries, following up on their welfare and communicating with Next of Kin when necessary
  • Develop officers according to personnel evaluation reports and create progression plans for crew members to enhance performance and retention

Requirements:

  • A degree in maritime/nautical studies or human resources, or equivalent experience with a minimum of seven years of relevant experience
  • Proven expertise in crew management in the maritime sector
  • Familiarity with OSV operations would be advantageous
  • Strong knowledge of pertinent marine laws and regulations
  • Excellent communication and organizational skills
  • Ability to work effectively in a dynamic environment
  • Familiarity with crew management software and Microsoft Office Suite
  • Knowledge of crew welfare and well-being concerns
  • Capacity to manage multiple tasks and meet deadlines
  • Strong problem-solving and decision-making abilities
  • Proficiency in written and spoken English

Estimated Salary: SGD $120,000 - $180,000 per annum, depending on experience



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