Crewing Operations Coordinator

1 day ago

Singapore RAFFLES TECHNICAL SERVICES PTE. LTD. Full time

Company Overview:

Raffles Technical Services PTE. LTD. is a leading provider of technical services to the maritime industry.

Job Summary:

We are seeking an experienced and skilled Crewing Executive to join our team. The successful candidate will be responsible for managing all aspects of crewing operations, including recruitment, training, and deployment of seafarers.

About the Role:

This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and excellent communication abilities.

Key Responsibilities:

  • Crew Qualifications and Documentation: Verify seafarer qualifications and documentation to ensure compliance with relevant regulations and standards.
  • Flag State Endorsements: Apply for flag state endorsements and certificates as required to ensure seamless vessel operations.
  • Crew Changes: Monitor and plan regular and timely crew changes before contract completion to minimize downtime.
  • Seafarer Agreements: Prepare Seafarer's Employment Agreements according to regulated wage scales to protect the rights of seafarers.
  • Crew Management System: Update personal records of crew in the crew management system (Danaos) to ensure accurate information.
  • Crew Documents: Monitor the expiration of crew documents and arrange for renewals or repatriation if necessary to avoid delays.
  • Visa Applications: Handle visa applications, flight bookings, and hotel reservations to facilitate smooth crew deployments.
  • Permits and Invitations: Ensure all necessary permits, invitation letters, guarantee letters, and travel itineraries are obtained before mobilization to avoid last-minute delays.
  • Travel Expenses: Prepare claims related to crew travel expenses to ensure fair compensation.
  • Crew Insurance: Manage and record crew insurance claims due to medical issues or injuries to support seafarers in need.
  • Performance Appraisals: Oversee performance appraisals and career progression for seafarers to promote growth and development.
  • Compliance: Ensure compliance with company policies and procedures for all crewing matters on assigned vessels to maintain high standards.
  • CBA and ITF Blue Cards: Apply for or renew Collective Bargaining Agreements for relevant vessels and ITF Blue Cards annually to protect seafarers' rights.
  • Annual Budget Planning: Participate in annual crew budget planning and cost optimization to ensure efficient resource allocation.
  • Crew Welfare: Ensure the well-being and welfare of the crew, addressing any issues or concerns promptly to maintain a positive working environment.
  • Regulatory Compliance: Stay updated with and ensure compliance with international maritime regulations and standards to maintain our reputation.
  • Emergency Response: Be prepared to coordinate emergency responses and crew evacuations if needed to protect the safety of seafarers.
  • Crew Training: Organize and coordinate training programs for crew members to enhance their skills and knowledge.
  • Additional Duties: Perform additional duties as assigned by the Manager to support the team.

Requirements:

To succeed in this role, you must have:

  • A minimum Diploma holder with 1-2 years of relevant experience in the marine industry.
  • Experience with Singapore port limit harbour craft manning processes, including the application and renewal of harbour craft crew work permits, manning licenses, pilot exemption certificates, mandatory MPA training and refresher courses, as well as Inland Revenue income tax for crew and MOM levies, would be an added advantage.
  • Handle overseas manning agent & seafarers from Indonesia. Proficient in Bahasa Indonesia is an added advantage.
  • Strong team player capable of working with minimal supervision.
  • Proficiency in MS Office applications.
  • Excellent interpersonal, communication, and computer skills.
  • High level of accuracy and attention to detail.
  • Strong problem-solving abilities to handle any issues that arise effectively.
  • Capability to manage multiple tasks and prioritize effectively under pressure.
  • Strong customer service orientation, particularly in dealing with crew members and their needs.

Benefits:

The successful candidate will receive a competitive salary and benefits package, including:

  • An estimated salary of SGD 5,000 - 6,500 per month based on experience.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.

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