Crewing Operations Manager

3 days ago


Singapore RAFFLES TECHNICAL SERVICES PTE. LTD. Full time
About the Role

We are seeking a highly skilled Crewing Executive to join our team at Raffles Technical Services PTE. LTD.

Job Summary

The successful candidate will be responsible for overseeing all aspects of crew management, including verification of qualifications and documentation, flag state endorsements, and regular crew changes. This role requires strong organizational skills, attention to detail, and excellent communication abilities.

About You

To be considered for this position, you should have a minimum diploma holder with 1-2 years of relevant experience in the marine industry. Proficiency in MS Office applications and excellent interpersonal skills are essential. Experience with Singapore port limit harbour craft manning processes is an added advantage.

Key Responsibilities
  • Verify crew qualifications and documentation to ensure compliance with regulatory requirements.
  • Apply for flag state endorsements and certificates as required, ensuring timely completion.
  • Monitor and plan regular and timely crew changes before contract completion, minimizing disruptions.
  • Prepare Seafarer's Employment Agreements according to regulated wage scales, maintaining accuracy and attention to detail.
  • Update personal records of crew in the crew management system (Danaos), ensuring data integrity.
  • Monitor the expiration of crew documents and arrange for renewals or repatriation if necessary, ensuring seamless operations.
  • Handle visa applications, flight bookings, and hotel reservations efficiently, meeting deadlines.
  • Ensure all necessary permits, invitation letters, guarantee letters, and travel itineraries are obtained before mobilization, mitigating risks.
  • Prepare claims related to crew travel expenses, adhering to company policies.
  • Manage and record crew insurance claims due to medical issues or injuries, providing support to affected crew members.
  • Oversee performance appraisals and career progression for seafarers, promoting growth and development.
  • Ensure compliance with company policies and procedures for all crewing matters on assigned vessels, upholding standards.
  • Apply for or renew Collective Bargaining Agreements for relevant vessels and ITF Blue Cards annually, maintaining labor relations.
  • Participate in annual crew budget planning and cost optimization, contributing to business objectives.
  • Ensure the well-being and welfare of the crew, addressing any issues or concerns promptly, fostering a positive work environment.
  • Stay updated with and ensure compliance with international maritime regulations and standards, maintaining a high level of professionalism.
  • Be prepared to coordinate emergency responses and crew evacuations if needed, demonstrating adaptability and crisis management skills.
  • Organize and coordinate training programs for crew members to enhance their skills and knowledge, promoting continuous learning.
Requirements
  • Minimum Diploma holder with 1-2 years of relevant experience in the marine industry.
  • Proficiency in MS Office applications and excellent interpersonal skills.
  • Experience with Singapore port limit harbour craft manning processes is an added advantage.
  • Strong team player capable of working with minimal supervision.
  • Excellent communication, problem-solving, and customer service skills.


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