High-End Timepiece Retail Lead

4 days ago


Singapore Quantum Leap Career Consultancy Full time
About Quantum Leap Career Consultancy
We are a leading consultancy specializing in luxury retail solutions. Our mission is to empower retailers with innovative strategies and expert guidance to excel in the competitive world of high-end retail.

About the Opportunity
This exciting opportunity as a Retail Operations Manager presents a chance to join our esteemed brand and contribute to its continued success. As a seasoned professional, you will leverage your expertise to drive boutique operations, elevate client experiences, and maintain the highest level of brand representation.

Boutique Operations & Leadership
Take charge of managing day-to-day retail operations, ensuring seamless execution of business objectives. Foster collaboration among team members, vendors, and clients to achieve shared goals. Develop and implement effective strategies to optimize boutique performance and exceed sales targets.

Client Experience & Engagement
Cultivate meaningful relationships with high-net-worth individuals, offering personalized experiences and private events that foster loyalty and satisfaction. Analyze customer preferences and behaviors to inform product offerings and services.

Sales Performance & Strategy

Drive sales growth by analyzing market trends, consumer behavior, and competitor activity. Implement data-driven strategies to optimize revenue and maintain brand prestige.


Key Requirements
Minimum 8–10 years of experience in luxury retail, preferably in high-end watches or jewelry. Proven track record in boutique operations, sales management, and team leadership. Deep understanding of the luxury client demographic and experience in clienteling strategies.

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