
Upscale Dining Experience Manager
1 week ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Front of House (FOH) Management Trainee for an upscale Chinese hotpot dining experience. As a key member of our service team, you will be responsible for delivering exceptional customer service, ensuring smooth daily operations, and contributing to the overall success of our restaurant.
Responsibilities:- Provide attentive and personalized service to customers, ensuring their dining experience is memorable and enjoyable.
- Oversee the front-of-house operations, including managing staff, maintaining high standards of cleanliness, and controlling inventory.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Collaborate with the kitchen team to ensure seamless communication and efficient service delivery.
- Conduct thorough training programs for new hires, focusing on effective communication, teamwork, and problem-solving skills.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- Minimum 1 year of experience in a similar role, preferably in the food and beverage industry.
- Excellent communication, interpersonal, and leadership skills.
- Able to work varied shifts, including evenings, weekends, and holidays.
- Strong analytical and problem-solving skills, with ability to multitask and prioritize tasks effectively.
As a valued member of our team, you can expect:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a talented team and make a real impact on our customers' experiences.
We are passionate about creating unforgettable dining experiences for our guests. If you share our passion for exceptional service, quality food, and a positive work environment, we encourage you to apply for this exciting opportunity.
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