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Business Workflow Designer
3 weeks ago
Job Overview
The ideal candidate will be responsible for capturing and defining business requirements, mapping processes and designing workflow solutions on ServiceNow. They will work closely with cross-functional teams to ensure alignment with company needs.
Main Responsibilities
- Document and analyze business requirements for eBudgeting, eInvoice, eRebate, eDealMaster and ePriceSim modules.
- Design and document workflow solution on ServiceNow and streamline internal organization approval processes.
- Capture business requirement gathering, process mapping, walk-thru requirement and design / collaborate with technical team / end-user training.
- Deliver 100% of phase 1 modules design/alignment with biz/design sign-off.
- Work closely with customer cross-functional teams, external vendors, ServiceNow COE.
- Ensure workflows comply with ServiceNow Development Procedure Best Practice / data security regulations.
- Collaborate with surrounding systems team to ensure designs align with integration requirements.
- Conduct gap analysis between current processes and new system capabilities.
- Develop functional specifications and user stories, collaborating with technical teams for system configuration.
Requirements
- Bachelor's degree in IT, Finance or Business.
- 3+ years of working experience as a Functional Consultant or in similar business process.
- Strong understanding of ServiceNow platform and its capabilities.
- ServiceNow certification is a plus.
Tell employers what skills you have
- UAT
- Change Management
- User Stories
- ERP
- Business Analysis
- Procurement
- SAP
- Banking
- Business Process
- Business Analyst
- ServiceNow
- MAPPING
- Business Requirements