Key Accounts Order Fulfillment Coordinator

2 weeks ago


Singapore beBeeCustomerService Full time $2,400 - $4,200
Job Title: Customer Service Executive

We are seeking a highly skilled and experienced professional to take on the role of Customer Service Executive.

The ideal candidate will be responsible for processing daily orders, responding to customer inquiries via various channels, and resolving issues in a timely and professional manner.

  • Process daily orders using systems to ensure accurate and efficient order fulfillment.
  • Respond to customer inquiries via WhatsApp, email, e-commerce website, phone calls, and frontline sales teams in a prompt and courteous manner.
  • Process returns and claims in accordance with company policies and procedures.
  • Verify price and stock status to ensure accuracy and inform customers of any discrepancies.
  • Generate reports to track performance and identify areas for improvement.

Required Skills and Qualifications:

  • Candidate must have CRM skills.
  • Warehousing experience is a plus.
  • Proficiency in Microsoft Office is essential.
  • Excellent administrative and interpersonal skills are required.
  • Candidate must be able to work independently and as part of a team.

Benefits:

We offer a competitive salary and benefits package, including opportunities for growth and development.

If you have the necessary skills and qualifications, please submit your application for consideration.



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