
Building Guest Loyalty Through Exceptional Service
7 days ago
A leading casual dining restaurant seeks a seasoned Customer Experience Manager to spearhead daily operations, foster meaningful connections with guests, and ensure unparalleled service standards.
Key Responsibilities:- Leading the execution of daily operations to achieve targets
- Developing and maintaining relationships with guests to drive customer satisfaction
- Responding promptly to guest feedback and complaints
- Creating and managing efficient roster plans to optimize manpower utilization
- Identifying training needs and developing targeted training programs to bridge competency gaps
- Managing petty cash and banking transactions
- Overseeing facility management for the outlet
- Supporting business development initiatives
- Designing and implementing effective training programs and standard operating procedures
- Convenient access to transportation from nearby public transportation hub
- Five-day workweek schedule
- Join a dynamic, young, and fun-loving service team
- Excellent team culture and a defined career growth plan
- Delivering exceptional service to make a positive impact on customers' lives
- Exhibiting kindness and empathy while upholding high standards
- Taking ownership of outcomes and driving solutions
- Maintaining an inquisitive mindset and embracing continuous learning
We prioritize our employees' well-being by offering medical coverage, insurance, employee discounts, celebration of milestones, and one-month sabbaticals for long-serving individuals.
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Loyalty & Guest Services Manager
2 weeks ago
Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time**JOB SUMMARY The Loyalty & Guest Services Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay...
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Ambassador of Exceptional Guest Experiences
6 days ago
Singapore beBeeWine Full time $45,000 - $75,000Guest Experience ManagerAbout the OpportunityWe are seeking a highly skilled Guest Experience Manager to join our team. As a seasoned professional in guest relations, you will be responsible for delivering exceptional experiences through outstanding hospitality and wine knowledge.Deliver personalized guest experiences through warm and professional...
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Guest Services Ambassador
2 weeks ago
Singapore beBeeCustomer Full time $3,000 - $4,500Job Title: Guest Service OfficerAbout the Role:Deliver exceptional guest experiences through personalized service, ensuring a seamless and enjoyable stay.Greet guests warmly and efficiently handle check-in, check-out, and payment processes.Cultivate positive relationships with guests to foster loyalty and satisfaction.Key Responsibilities:Friendly greetings...
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Ambassador of Exceptional Guest Experience
1 week ago
Singapore beBeeGuestServices Full time $4,500 - $5,500Job Description">The Guest Services Ambassador is a vital role in delivering exceptional guest experiences and ensuring seamless operations within the Front Office. This position requires a highly skilled and dedicated individual who can provide personalized service, manage room inventory, and maintain efficient front desk operations.">Key...
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Customer Service Executive
22 hours ago
Singapore Ascenda Loyalty Full time**Nice to meet you! We are Ascenda.** Help us transform how the world’s biggest financial brands engage their customers. The thrill of saving up loyalty points for an exciting trip, or the joy of treating your loved one to a Michelin star dinner courtesy of a special offer - these are the magical moments that Ascenda makes possible. This is why we are...
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Loyalty Manager
2 weeks ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25034567 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Loyalty Manager is responsible for recognition and engagement of our most...
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Loyalty Manager
2 weeks ago
Singapore Marriott International, Inc Full time**Job Number** 24090244 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Loyalty Manager is responsible for recognition and...
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Guest Service Professional
2 weeks ago
Singapore beBeeGuestService Full time $3,000 - $4,500We are seeking a Guest Service professional to join our team. Our hotel features 792 luxurious guestrooms and suites, with a focus on guest care and exceptional service. Key responsibilities include: Greet guests upon arrival and assist with check-in. Handle check-out, process payments, and address billing inquiries. Create a positive working...
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Loyalty Manager
5 days ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeYour moment to Rise to New Heights with us at The Westin Singapore! Join us as a Loyalty Manager today: **JOB SUMMARY** The Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey:...
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Guest Services Associate
1 week ago
Singapore beBeeCustomer Full time $4,500 - $6,000Guest Services AssociateJob Summary:We are seeking a skilled Guest Services Associate to join our team. In this role, you will be responsible for delivering exceptional customer experiences, ensuring guest satisfaction and loyalty.Responsibilities:Attend to all walk-in guests, providing timely assistance and updates on actions taken;Utilize our system to...