Guest Service Professional

2 weeks ago


Singapore beBeeGuestService Full time $3,000 - $4,500

We are seeking a Guest Service professional to join our team. Our hotel features 792 luxurious guestrooms and suites, with a focus on guest care and exceptional service.

Key responsibilities include:

  • Greet guests upon arrival and assist with check-in.
  • Handle check-out, process payments, and address billing inquiries.
  • Create a positive working environment that promotes teamwork and guest satisfaction.
  • Build relationships with guests to enhance loyalty.
  • Address guest concerns or complaints promptly to ensure satisfaction.
  • Coordinate with hotel departments to resolve issues.

Requirements:

  • Minimum 1 year of experience in a similar role at an international hotel.

Additional Information:

  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Management and Customer Service
  • Industries: Hospitality, Travel Arrangements, Food and Beverage Services


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