Enterprise ServiceNow Architect Leader
1 day ago
We are seeking an experienced Enterprise ServiceNow Architect to lead our team in designing and implementing complex ServiceNow solutions. The ideal candidate will have a proven track record of successfully delivering large-scale enterprise projects, with expertise in ServiceNow Common Service Data Model (CSDM) and agile project delivery using ServiceNow Sprints.
As an Enterprise ServiceNow Architect at ADVANCE SOLUTIONS INFOTECH PTE. LTD., you will be responsible for establishing architectural controls to ensure the correct technical solutions are used when delivering business solutions. You will also need to analyze the impact of new requirements, resolve technical escalations, and participate in process & requirement workshops, providing expertise on best practices & emphasizing streamlined processes & systems.
Key responsibilities include:
- Create and maintain a detailed view of the existing architecture
- Establish architectural controls to ensure the correct technical solutions are used when delivering business solutions
- Expert in integrations with 3rd party applications
- Recommend emerging technology & process enhancements
- Analyze the impact of new requirements
- Resolve technical escalations, including responding to defects
- Participate in process & requirement workshops, providing expertise on best practices & emphasizing streamlined processes & systems
- Manage all updates, enhancements, patches, and environment changes with the ServiceNow platform
The ideal candidate will possess excellent communication, presentation, and interpersonal skills, with analytical and problem-solving abilities. Leadership skills with the ability to mentor and guide team members is also required. In addition, experience with ServiceNow CMDB, Discovery, Orchestration, and automation tools is essential.
Required Skills and Qualifications:
- Preferred ServiceNow CTA (Certified Technical Architect) certifications
- Proven track record of successfully designing and implementing complex ServiceNow solutions in large-scale enterprises
- Experience with ServiceNow Common Service Data Model (CSDM) and ServiceNow Sprints for agile project delivery
- At least 5 successful implementations of ServiceNow
- In-depth knowledge of ServiceNow platform architecture, modules, and capabilities
- Expertise in ServiceNow ITSM Pro, CSM, FSM, ITOM Pro, SPM, ITAM, IRM, and CMDB
- Proficiency in scripting languages (JavaScript, GlideScript) and integration technologies (REST, SOAP, JSON, XML)
- Ability to design GenAI Now Assist solutions and Performance Analytics Dashboards
We offer a competitive salary of SGD $120,000 - $180,000 per annum, commensurate with experience, as well as comprehensive benefits package. If you are a motivated and experienced professional looking to take your career to the next level, please submit your application.
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