Village Hotel Sentosa Executive Guest Service Professional
2 days ago
Job Overview:
">This is an exciting opportunity to join our team at Village Hotel Sentosa as a Senior / Guest Service Executive. As a key member of our front office team, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable stay with us.
About the Role:
">- We are looking for someone who is passionate about delivering excellent customer service and has a strong ability to work effectively in a fast-paced environment.
- You will be responsible for collaborating closely with the Assistant Manager to ensure that all hotel guests receive courteous services in a timely manner.
- Your primary focus will be on addressing guest complaints, requests, and enquiries in a responsive and tactful manner.
- You will also be expected to understand guests' preferences and provide services that meet their needs.
- Additionally, you will stay well-informed about hotel facilities and functions, as well as tourist-related information to enhance the overall guest experience.
- In this role, you will work closely with all hotel personnel to maintain a professional and courteous working relationship and effective communication.
- You will be required to approach any additional tasks assigned by superiors diligently and professionally.
Requirements:
">- You should possess O Levels or equivalent qualification.
- Able to work rotating shifts, weekends and Public Holidays.
- A positive attitude with an outgoing personality and good communications skills.
- Those without experience are welcome to apply.
Estimated Salary:
">$2,800 - $3,200 per month
Benefits:
">- Ongoing training and development opportunities
- A comprehensive benefits package including medical and dental insurance
- A chance to work in a dynamic and supportive team environment
Tell Employers What Skills You Have:
">- Front Office
- Customer Service Oriented
- Hospitality Service
- Interpersonal Skills
- Good Communication Skills
- Cashiering
- Team Player
- Customer Service
- Able To Work Independently
- Hospitality
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