Desktop Support Team Lead

Roles & ResponsibilitiesJob SummaryWe are seeking a skilled and customer-focused Desktop Support Engineer (Team Lead) to lead our EUC team in providing technical assistance and support for desktop systems, hardware, software, and network issues. You will be responsible for the deployment planning and the coaching and mentoring of the junior team...

**Desktop Team Lead** **Work Location**:Singapore **Duration **: 1 year (renewable contract) **Working hours **:Monday - Friday **Required** - Experienced **Level 3 support engineer/Team lead** who can **guide/lead a team of IT support engineers**: - Able to deal with **major escalations**. - **Install,upgrade, support **and **troubleshoot Windows 7...

Service Delivery ManagerJob Description:The Service Delivery Manager is responsible for overseeing the delivery of desktop IT concierge services, ensuring alignment with client expectations and Service Level Agreements (SLAs).Key Responsibilities:Monitor service performance and proactively address any deviations from agreed standards.Lead and mentor a team...

Job Overview The Service Delivery Manager will oversee the delivery of desktop IT concierge services to ensure alignment with client expectations and service level agreements. Main Responsibilities Service Delivery Oversight Manage and monitor the delivery of desktop IT concierge services to meet client needs and standards. Identify areas for...

Desktop Team Lead (Other) Location In Singapore: Islandwide Salary(SGD): Apply Job Description:Monitor teams assigned projects to insure they are completed on time. Must be able to execute all assigned projects quickly and efficiently with a sense of urgency. Responds to customer inquiries regarding technical issues and manage escalations. ...

**Roles & Responsibilities** - Manage a team of engineers Oversee the day-to-day running desktop operations Work with the team to resolve incidents based - Monitor and track service levels on a daily basis Assign team members to support roadshows/events IT setup and onsite support. - Prepare shift and standby roster - Overall asset management of client...

Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...

Manage the IT Support and staff to provide 1st level technical support; Act as a further escalation point for unresolved or escalated cases. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles Report to SD managers on...

Job Opportunity: Desktop Support SpecialistAbout the Role:The successful candidate will be responsible for providing technical support to desktop users, including installation, configuration and troubleshooting of desktops, laptops and peripherals. They will also provide support for operating systems (Windows, macOS) and common applications (MS Office).Key...

Manage and coordinate Desktop related activities in Agency as Desktop Lead - To lead and manage the team responsible for delivery of Technical support services. - To ensure that the assigned teams to the various clients’ site deliver the performance of services as agreed in the contract and meet/exceed the committed SLA which includes customer...