Desktop Team Lead

6 days ago

Singapore U3 InfoTech Pte Ltd Full time

**Desktop Team Lead**

**Work Location**:Singapore

**Duration **: 1 year (renewable contract)
**Working hours **:Monday - Friday

**Required**
- Experienced **Level 3 support engineer/Team lead** who can **guide/lead a team of IT support engineers**:

- Able to deal with **major escalations**.
- **Install,upgrade, support **and **troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office**:

- **Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software**:

- Use tools and methodologies to load, copy and customize operating system configurations for deployment
- Responsible for tracking hardware and software inventory
- **Familiarize end users on basic software, hardware and peripheral device operation**:

- Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
- Works with vendor support contacts to **resolve technical issues within the desktop environment**:

- **Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment**:

- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
- Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
- Customize desktop hardware to meet user specifications and site standards
- Resolve and update incidents with in SLA and also update stakeholders for P1 cases

**Good to Have**:

- Good to have relevant experience/knowledge in **IT Support **OR **End user support (EUC) **OR **Desktop Support**.
- **Troubleshooting issue on Desktop, Laptops, multi-function devices, mobile devices**:

- Good to have **experience leading a team as a Lead/Senior Engineer**.
- _(Good to have skill)_ Should able to provide support to **Top Management/VIP users **if required.
- Having a passion for customer service and proactive in rectifying issues

**Job Type**: Contract

**Salary**: $3,000.00 - $4,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
In view of the COVID-19 pandemic, if you are scheduled to attend a meeting at our offices and have, within the past 14 days, travelled to any country outside of Singapore or felt unwell, please inform us as soon as possible, and in any event before the me

**Experience**:

- TEAM LEAD: 1 year (preferred)

**Speak with the employer**
+91 6569800657

  • Desktop Team Lead

    5 days ago

    Singapore Goldtech Resources Pte Ltd Full time $80,000 - $120,000 per year

    Desktop Team Lead (Other) Location In Singapore: Islandwide Salary(SGD): Apply Job Description:Monitor teams assigned projects to insure they are completed on time. Must be able to execute all assigned projects quickly and efficiently with a sense of urgency. Responds to customer inquiries regarding technical issues and manage escalations. ...

  • Desktop Team Lead

    5 days ago

    Singapore GREENBEEN TECHNOLOGY SERVICES PRIVATE LIMITED Full time

    **Roles & Responsibilities** - Manage a team of engineers Oversee the day-to-day running desktop operations Work with the team to resolve incidents based - Monitor and track service levels on a daily basis Assign team members to support roadshows/events IT setup and onsite support. - Prepare shift and standby roster - Overall asset management of client...

  • Desktop Support Team Lead

    2 weeks ago

    Singapore CTC GLOBAL PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryWe are seeking a skilled and customer-focused Desktop Support Engineer (Team Lead) to lead our EUC team in providing technical assistance and support for desktop systems, hardware, software, and network issues. You will be responsible for the deployment planning and the coaching and mentoring of the junior team...

  • Desktop Support Team Lead

    3 days ago

    Singapore beBeeTechnical Full time $80,000 - $120,000

    Job OpportunityWe are seeking a highly skilled and customer-focused technical professional to lead our Desktop Support team in delivering top-notch assistance and support for desktop systems, hardware, software, and network issues.Responsibilities:Develop deployment schedules for the team.Provide technical guidance and mentor junior team members.Offer IT...

  • Desktop Support Team Lead

    1 week ago

    Singapore beBeeServiceDelivery Full time $100,000 - $120,000

    Service Delivery ManagerJob Description:The Service Delivery Manager is responsible for overseeing the delivery of desktop IT concierge services, ensuring alignment with client expectations and Service Level Agreements (SLAs).Key Responsibilities:Monitor service performance and proactively address any deviations from agreed standards.Lead and mentor a team...

  • Desktop Support Team Lead

    1 week ago

    Singapore beBeeService Full time

    Job Overview The Service Delivery Manager will oversee the delivery of desktop IT concierge services to ensure alignment with client expectations and service level agreements. Main Responsibilities Service Delivery Oversight Manage and monitor the delivery of desktop IT concierge services to meet client needs and standards. Identify areas for...

  • Desktop Lead

    2 days ago

    Singapore Rapsys Technologies Full time

    Manage and coordinate Desktop related activities in Agency as Desktop Lead - To lead and manage the team responsible for delivery of Technical support services. - To ensure that the assigned teams to the various clients’ site deliver the performance of services as agreed in the contract and meet/exceed the committed SLA which includes customer...

  • Desktop Engineering Lead

    2 weeks ago

    Singapore TECHEDGE-SOLUTION PRIVATE LIMITED Full time

    As a Desktop Engineering Lead, your role involves overseeing the design, implementation, and management of desktop environments to ensure they are efficient, secure, and aligned with the organization's needs. ## Key Responsibilities 1. Strategy and Planning: - Develop and implement desktop engineering strategies that align with business objectives. - Plan...

  • Lead Desktop Engineer

    2 weeks ago

    Singapore beBeeDesktopEngineer Full time

    Desktop Engineer Ops LeadWe are seeking a skilled Desktop Engineer Ops Lead to join our team.Key Responsibilities:Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices - Windows and Apple Platforms.Experience in the WOG environment will be an added advantage.Escalate and work with second or third level support/third...

  • Desktop Engineer Lead

    1 week ago

    Singapore ITCONNECTUS PTE. LTD. Full time

    **Desktop Engineer** - Min 1+ years as Desktop Engineer Lead. - Handled min 4+ Team members - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and...