Desktop Team Lead

6 days ago


Singapore GREENBEEN TECHNOLOGY SERVICES PRIVATE LIMITED Full time

**Roles & Responsibilities**
- Manage a team of engineers
Oversee the day-to-day running desktop operations
Work with the team to resolve incidents based
- Monitor and track service levels on a daily basis
Assign team members to support roadshows/events IT setup and onsite support.
- Prepare shift and standby roster
- Overall asset management of client hardware and software **Requirements**:

- Minimum 4 years relevant experience in information technology domain, especially in IT Managed Services
- Minimum 2 years’ experience in leading a team
- Preferably ITIL foundation certified
- Must be results-driven
- Good technical knowledge in Desktop aspects
- Excellent Communication skill
- Good Problem-Solving Skills
- Able to work independently
- Capable of professionally managing confidential information
Strong computer skills in MS Excel and PowerPoint


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