
Customer Relationship Manager
3 days ago
Job Overview:
We are seeking an experienced Customer Service Officer to join our team. This role involves providing exceptional customer service, managing customer relationships, and working closely with sales and logistics teams to ensure seamless order processing and delivery.
- Respond to customer inquiries in a timely and professional manner
- Coordinate order processing, delivery, and returns of customers' orders
- Monitor customers' aging reports and payments received
- Key in customer orders accurately and efficiently
- Collaborate with the sales team to manage customer relationships and resolve any issues that may arise
- Liaise with the operations team to ensure timely delivery and efficient logistics
- Provide support to the sales and logistics teams as needed
About You:
- Minimum 1 year experience in Admin/Customer Service roles
- Able to multi-task and prioritize tasks effectively
- Team player with excellent communication skills
- Able to work in a fast-paced environment with adaptability and flexibility
We Offer:
- A dynamic and supportive work environment
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