Lead Customer Insights Director

Customer Experience LeadershipAs a strategic CX leader, you will shape the future of customer experiences by driving innovative strategies, insights, and service design.Key Responsibilities:Develop and implement impactful CX initiatives to enhance customer satisfaction across all touchpoints.Lead teams in gathering, analysing, and presenting customer...

**Job scope The role entails three key fundamental areas: **Client Management** - Understand clients’ challenges or needs, and through a consultative process, recommend solutions that address them. - Engage clients with empathy and be their trusted advisor/counsel. **Solutions management** - In a gist, this is about delivering quality data,...

Customer Insights LeaderOur organisation is seeking a visionary leader to spearhead the development and implementation of strategies that collect and analyse customer insights from various channels. This individual will play a pivotal role in enhancing customer satisfaction and improving touchpoints through data-driven decision making.Key...

Customer & Market Research Director at LSEG The Director role in the Customer & Market Research function at LSEG is a pivotal position responsible for leading a team to develop data-driven solutions that provide actionable insights supporting the business objectives of the organization. As the Director, you will oversee the operational and executive-level...

Job Description **ABOUT THIS JOB** At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior is what motivates us. Leveraging on the ongoing innovation in technology, our work includes, but not limited to, helping our clients set growth strategies, determining what products or services ultimately...

**Responsibilities** - Oversee the gathering and distribution of customer insights for H&B's operations in South East Asia. - Helping the insights director to deliver insights that inspire action across the Southeast Asian markets of Singapore, Malaysia, Indonesia, and Vietnam for the H&B group of Dairy Farm brands. - Integrate the usage of customer insights...

**Job Description**: **ABOUT THIS JOB** At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and...

**Job Description**: **ABOUT THIS JOB** At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and...

Hi! Hyphen Insurance is modernizing how insurance is bought in Asia by putting customers at the center of everything we do. Using innovative technology and a data-driven approach, we strive to provide consumers with the best policies, best value, and best customer service in the industry. And as if that isn't enough, it's really just the beginning at Hyphen...

Are you a strategic thinker with an eye for spotting patterns and cultural shifts across multiple industries? We are looking for an experienced Associate Insight Director to join our global behavioural analyst team based in Singapore._ If you are culturally savvy with strong commercial nous and sharp strategic analysis skills, this role is for you. You’ll...