
Director of Customer Insight
11 hours ago
As a strategic CX leader, you will shape the future of customer experiences by driving innovative strategies, insights, and service design.
Key Responsibilities:- Develop and implement impactful CX initiatives to enhance customer satisfaction across all touchpoints.
- Lead teams in gathering, analysing, and presenting customer feedback from multiple channels.
- Use data-driven insights to recommend and implement improvements across customer journeys and services.
- Guide service design projects using human-centred principles to deliver exceptional experiences.
- Oversee partnerships, lead cross-functional collaborations and drive business growth.
The ideal candidate will possess strong leadership skills, excellent communication abilities, and expertise in data analysis. Requirements include a degree in business, service design, analytics or related customer-focused disciplines, with over 10 years' experience in customer experience, market research or service transformation.
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Lead Customer Insights Director
3 days ago
Singapore beBeeCustomer Full timeLead Customer Insights DirectorAs a pivotal member of our organization, the Lead Customer Insights Director will oversee a team responsible for developing data-driven solutions that provide actionable insights supporting business objectives.This role involves guiding campaign planning and optimization across various areas, focusing on performance...
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Sales Director Synchronization
1 week ago
Singapore Net Insight Full time**Welcome to Net Insight, where innovation, collaboration, and trust are the cornerstones of our success!**: **_At Net Insight, we are revolutionizing live broadcasting, enabling millions of viewers around the globe to experience the largest live events. Since 2021, we have been rapidly expanding a new business unit focused on Synchronization, built on our...
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Strategic Customer Insights Director
11 hours ago
Singapore beBeeLeadership Full time $150,000 - $200,000Customer Insights LeaderOur organisation is seeking a visionary leader to spearhead the development and implementation of strategies that collect and analyse customer insights from various channels. This individual will play a pivotal role in enhancing customer satisfaction and improving touchpoints through data-driven decision making.Key...
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Director, Customer
4 days ago
Singapore LSEG (London Stock Exchange Group) Full timeCustomer & Market Research Director at LSEG The Director role in the Customer & Market Research function at LSEG is a pivotal position responsible for leading a team to develop data-driven solutions that provide actionable insights supporting the business objectives of the organization. As the Director, you will oversee the operational and executive-level...
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Associate Insight Director
6 days ago
Singapore Canvas8 Full timeAre you a strategic thinker with an eye for spotting patterns and cultural shifts across multiple industries? We are looking for an experienced Associate Insight Director to join our global behavioural analyst team based in Singapore._ If you are culturally savvy with strong commercial nous and sharp strategic analysis skills, this role is for you. You’ll...
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Associate Director/ Director, Consumer Insights
2 weeks ago
Singapore NielsenIQ Full timeJob Description **ABOUT THIS JOB** At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior is what motivates us. Leveraging on the ongoing innovation in technology, our work includes, but not limited to, helping our clients set growth strategies, determining what products or services ultimately...
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Director, Consumer Insights
7 days ago
Singapore NielsenIQ Full time**Job Description**: **ABOUT THIS JOB** At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and...
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Director, Consumer Insights
5 days ago
Singapore NielsenIQ Full time**Job Description**: **ABOUT THIS JOB** At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and...
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Senior Director of Customer Insights
11 hours ago
Singapore beBeeCustomerInsights Full time $150,000 - $180,000Drive Strategic Customer Insights and ExcellenceAs a senior customer insights leader, you will develop and execute comprehensive strategies to collect, analyze, and interpret customer data from various sources.Key ResponsibilitiesDevelop effective strategies for collecting, analyzing, and interpreting customer feedback, behavior patterns, and interaction...
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Director, Customer
1 week ago
Singapore LSEG (London Stock Exchange Group) Full timeCustomer & Market Research Director at LSEG The Director role in the Customer & Market Research function at LSEG is a pivotal position responsible for leading a team to develop data-driven solutions that provide actionable insights supporting the business objectives of the organization. As the Director, you will oversee the operational and executive-level...