Sales and Customer Experience Specialist

4 weeks ago


Singapore REGIONAL FOCUS PAPER R&D PTE. LTD. Full time

Overview

Regional Focus Paper R&D PTE. LTD., a rapidly growing company in the thermal paper and related products industry, seeks an Indoor Sales Assistant to support our sales team in an office environment.

About Us

We pride ourselves on delivering high-quality products to our customers while striving for excellence. Our ideal candidate is detail-oriented, patient, and enjoys communicating with clients.

Job Description

The successful candidate will work closely with our sales team to manage customer orders, conduct follow-ups, and source potential clients. Key responsibilities include:

  • Customer Relationship Management
    • Handle existing customer orders and track shipments.
    • Conduct regular follow-ups with current customers to understand product usage and identify opportunities for further collaboration.
  • Tender Support
    • Monitor tender websites for relevant projects and filter those that align with company business goals.
    • Assist in preparing documentation and organizing participation in tender activities.
  • Potential Client Sourcing
    • Gather contact information for potential clients and provide the outdoor sales team with details of 10 high-potential clients each month.

Requirements

To be successful in this role, you should have:

  • Excellent communication skills and a customer service mindset.
  • Detail-oriented and patient, with the ability to efficiently manage multiple tasks.
  • Basic computer skills, familiar with office software (e.g., Excel, Word).
  • Prior experience in sales or customer service is a plus.

What We Offer

We offer competitive compensation: $60,000 per annum + performance bonuses, as well as professional training and career development opportunities.

How to Apply

If you are interested in this position, please send your resume to operation@focuspaper.net.



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