Senior Clinical Service Executive

5 days ago


Singapore National University Hospital Full time

Job Purpose:

The Senior Executive/Assistant Manager, Service Operations will be responsible for managing assigned clinical services, driving customer satisfaction, and achieving financial and operational targets.

Main Responsibilities:
  1. Service Point Operations
  • Manage the daily operations of assigned service points, including front counter services, administrative, and operational matters.
  • Collaborate with Centre Managers, doctors, and allied health professionals to resolve system and process issues.
Performance Analysis and Reporting
  • Conduct data-driven analysis to inform decision-making and identify areas for process improvement.
  • Develop and maintain reports and dashboards to track KPIs and monitor progress towards goals.
Team Management and Development
  • Lead a team of service associates, promoting a positive and productive work environment.
  • Mentor and develop team members to enhance their skills and knowledge.
Customer Satisfaction and Retention
  • Cultivate strong relationships with clinical, nursing, and allied health professionals to drive service quality improvements.
  • Promote a culture of customer-centricity, ensuring prompt issue resolution and high levels of customer satisfaction.


  • Singapore SINGHEALTH POLYCLINICS Full time

    Roles & ResponsibilitiesJob Description:Your role as an Executive / Senior Executive for Clinical Services encompasses project management, coordination with stakeholders and support for the services within the polyclinics and collaborations with external stakeholders. You will work closely with clinicians to provide administrative support for...


  • Singapore CONSORTIUM FOR CLINICAL RESEARCH AND INNOVATION, SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewThe Consortium for Clinical Research and Innovation, Singapore (CRIS) brings together six national R&D, clinical translation and service programmes to advance clinical research and innovation for Singapore and establish important capabilities for a future-ready healthcare system. The Business Entities under CRIS...


  • Singapore THYE HUA KWAN MORAL CHARITIES Full time

    Job Description:Thye Hua Kwan Moral Charities is seeking a seasoned Nursing professional to oversee and elevate our Home Based Services, a key pillar under our Seniors' Community Services.We provide a seamless continuum of care that supports seniors in staying engaged, living independently, and receiving the right care at the right time. Our Home Based...


  • Singapore SINGHEALTH POLYCLINICS Full time

    Roles & ResponsibilitiesJob Description:As an Assistant Manager/Senior Executive for Clinical Services, you will play a crucial role in project management, stakeholder coordination, and support for services within polyclinics and external collaborations. Working closely with clinicians, you will provide administrative support for programmes and projects,...


  • Singapore National University Hospital Full time

    Job Summary:We are seeking an exceptional Senior Executive/Assistant Manager, Service Operations to join our team at National University Hospital. This is an exciting opportunity to lead and manage assigned clinical services, drive customer satisfaction, and achieve financial and operational targets.


  • Singapore Consortium for Clinical Research and Innovation Singapore Full time

    Senior/Executive, GMP Procurement & Logistics, ACTRIS Overview The Consortium for Clinical Research and Innovation, Singapore (CRIS) brings together six national R&D, clinical translation and service programmes to advance clinical research and innovation for Singapore, and establish important capabilities for a future-ready healthcare system. The Business...

  • Clinic Executive

    2 days ago


    Singapore ETERN MEDICAL PUNGGOL PTE. LTD. Full time

    Roles & ResponsibilitiesWe are hiring a proactive and responsible Clinic Executive to support efficient clinic operations and maintain high standards of patient care.Reporting to the General Manager, you will be highly involved in managing all aspects of the day-to-day clinic operations, including rostering, doctor sourcing, and providing data and...


  • Singapore National University Hospital Full time

    Job Overview:The Senior Executive/Assistant Manager, Service Operations will play a crucial role in managing assigned clinical services, driving customer satisfaction, and achieving financial and operational targets.Main Responsibilities:Operations LeadershipLead the daily operations of assigned service points, ensuring seamless delivery of front counter...

  • Paediatric Clinic

    2 days ago


    Singapore BTI EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesLocation: East, Singapore Working Hours: Office Hours / AM, PM ShiftSetting: Specialist Clinic Role & Responsibilities:- Provide clinical care for paediatric patients in an outpatient specialist setting- Diagnose and manage common childhood illnesses and conditions- Conduct developmental assessments and vaccinations- Work closely...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesSalary: up to $4500Duration: ASAP - 6 months contract (maternity cover)Location: Woodlands SouthWorking hour: 5-day work week, office hoursRoles & Responsibilities:- Handle tasks for clinical services/programs, including organizing meetings and taking minutes.- Assist with medical affairs, such as issuing appointments and coordinating...

  • Clinic Executive

    2 days ago


    Singapore SUPERFORM CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesCompany Background: TCM Company/Western GPJob Title: Clinic ExecutiveLocation: Tai SengWork Schedule: Monday - Friday (9 am-5.30 pm)Basic salary from $3800 - $4000 (Depends on experience)Responsibilities:Responsible for day-to-day operations of the clinic infrastructure and equipment, runs with minimal disruption and downtime. This...


  • Singapore REN CI HOSPITAL Full time

    Roles & ResponsibilitiesBROAD FUNCTIONThe executive is responsible for managing contracts and clinical service agreements, developing clinical workflows, and coordinating projects.RESPONSIBILITIESAdministration· Coordinate the review of new Service Level Agreements (SLA) or Research Collaboration Agreements (RCA) and prepare internal memorandum to seek...


  • Singapore National University Health System Pte. Ltd. Full time

    Key ResponsibilitiesAs the Senior Healthcare Executive, you will support the Medical and Allied Health leads of the Clinical Services & Governance Division (CSGD) in development of community medical and allied health clinical service planning, manpower planning, and acquisition. You will also assist in ensuring CSGD's contribution to workplace health,...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Executive/Senior Executive, Clinical Research Officer for the Health Screening Centre Lee Kong Chian School of Medicine (LKCMedicine) is looking for Executive/Senior Executive, Clinical Research Officer who is self-motivated, proactive in problem solving and a strong team player. The candidate will be part of the Health for Life in Singapore (HELIOS) Study...


  • Singapore National University Hospital Full time

    1. Job Purpose The Senior Executive / Assistant Manager will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, and learning & growth perspectives. 2. Duties and Responsibilities 2.1 Primary Responsibilities and Duties...


  • Singapore Consortium for Clinical Research and Innovation Singapore Full time

    Job DescriptionThe Consortium for Clinical Research and Innovation Singapore is seeking a skilled Procurement and Logistics Professional to join our team. As a Senior/Executive, GMP Procurement, you will play a critical role in managing the sourcing activities, including publishing purchasing documents via our online procurement portal.Key...


  • Singapore ICARE MEDICAL AND WELLNESS CLINIC PTE. LTD. Full time

    Roles & ResponsibilitiesLead and manage a team of Clinic Executives to ensure smooth and efficient operations at our GP clinic. Provide exemplary service to patients by leading through example. Conduct regular training to ensure that the Clinic Executives maintain service proficiency. Ensure consistent adherence to protocols, including patient...


  • Singapore ALLIANCE HEALTHCARE GROUP LIMITED Full time

    Roles & ResponsibilitiesJob Highlighted5.5 days work' week including weekday and weekends, shift work based on Clinic operation hours. Willingness to travel to various locations to cover Cluster Clinics when necessary.What You'll be DoingPerform daily operational duties at outpatient clinics. Registration of patients and provide frontline customer service....

  • Clinic Executive

    3 weeks ago


    Singapore THE SURGICAL SPECIALISTS PRACTICE PTE. LTD. Full time

    Roles & ResponsibilitiesClinic Executive for a specialist clinic in Parkway East Hospital. Training will be provided, no experience necessary. Duties include: - Answering phone calls and handle scheduling of appointments.- Doing patient's registrations.- Provide assistance on private health insurance preauthorisation application to ensure claims process is...

  • Clinic Executive

    2 weeks ago


    Singapore LIVINGSTONE HEALTH HOLDINGS LIMITED Full time

    Roles & ResponsibilitiesWe are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.Job Scope includes and is not limited to:Receptionist Duties:Answer telephone calls, and schedule patient appointments Answer queries...