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Insurance Claims Assistant

1 month ago

Singapur, Singapore Sedgwick Full time
About the Role

Sedgwick is seeking a highly skilled and motivated Insurance Claims Assistant to join our team. As a key member of our Major Complex Loss Adjusting Team, you will play a vital role in providing exceptional customer service and supporting the settlement of claims within the terms of the insurance policy.

Key Responsibilities
  • Assist the Major Complex Loss Team with report preparation to settle claims promptly
  • Provide administrative support to the Major Complex Loss Team
  • Conduct telephone contact with insured parties in a professional and effective manner
  • Maintain regular contact with the Adjusting Team to discuss service delivery and agree actions for complex claims
  • Maintain day-to-day control of your own work level
  • Comply with Sedgwick processes and procedures
  • Meet operational targets as agreed with your line manager
  • Comply with client service standards
  • Ensure information and data is only disclosed to authorized parties to maintain confidentiality
  • Achieve objectives as agreed with your line manager during appraisals/one-to-one meetings
  • Establish and maintain trust with colleagues
  • Strive for continued personal development and growth
Requirements
  • Minimum 2 years working experience in the insurance industry
  • Good oral and written communication skills
  • PC literate
  • Good interpersonal skills
  • Good attitude and willingness to learn
  • Ability to interpret policy wordings
  • Good self-initiative and ability to adapt quickly in different situations
  • Good time management
  • Good understanding of Insurance Principles
About Sedgwick

Sedgwick is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that celebrates individuality and promotes growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.