Front Desk and Customer Support Coordinator

1 week ago


Singapore beBeeCustomer Full time $2,500 - $4,500

Job Opportunity:

Front Desk and Customer Support Specialist

We are seeking a highly skilled individual to fill the role of Front Desk and Customer Support Specialist. This position involves providing exceptional customer service, managing daily operations, and ensuring a positive experience for all visitors.

Key Responsibilities:
  • Welcome and attend to visitors professionally, maintaining a clean and welcoming environment.
  • Answer and manage phone calls promptly and courteously.
  • Direct calls to the appropriate personnel or take messages when necessary.
  • Handle customer inquiries and complaints with professionalism, escalating when required.
  • Assign leads from both online and offline channels to relevant team members.
  • Monitor and manage email inbox, ensuring timely forwarding to staff.
  • Process customer orders accurately and efficiently.
  • Perform general administrative duties such as filing, data entry, and document handling.
Requirements:
  • Good communication and interpersonal skills.
  • Ability to multitask and stay organized.
  • Proficient in basic computer applications (Microsoft Word, Excel, and email).
  • Ability to work independently.
  • Prior experience in customer service, reception, or front desk roles is beneficial.
Why You'll Thrive:

This role offers a unique opportunity to develop your skills and expertise in customer service, administration, and time management. If you're a motivated and detail-oriented individual who enjoys working in a fast-paced environment, this could be the perfect fit for you.



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