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Helpdesk and Technical Support Professional
3 weeks ago
We are looking for a Helpdesk and Technical Support Professional to join our team at Maestro HR. The ideal candidate will have a strong background in IT and excellent problem-solving skills. As a Helpdesk and Technical Support Professional, you will be responsible for providing 1st level support to our users, resolving simple problems, and escalating more complex issues to senior technicians.
The role requires the ability to work independently and as part of a team, responding to support requests via phone, email, or ticketing system. You will also be responsible for conducting regular maintenance checks to ensure the proper functioning of our systems and providing technical support and guidance to end-users.
The successful candidate should hold a Diploma in IT and have at least 1 year of experience in a related field. They should also be comfortable working in a fast-paced environment and have excellent communication skills.
If you are a detail-oriented and organized individual with a passion for IT, we encourage you to apply for this exciting opportunity.