Technical Field Support Specialist

1 week ago

Singapore beBeeFieldService Full time $80,000 - $120,000
Job Title

We are seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for performing troubleshooting, diagnostic and repair of complex equipment at customer wafer fab facilities.

Key Responsibilities:
  • Perform field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.
  • Resolve installation and upgrading problems.
  • Coordinate equipment schedule to minimize system downtime.
  • Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application.
  • Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems.
Requirements

To be successful in this role, you will need the following skills and qualifications:

  • Bachelor's Degree in Mechanical/Mechatronics/Electrical/Electronics Engineering.
  • Good interpersonal/communication skills in understanding customer needs.
  • Shows initiative and can work independently.
  • Ability to work overtime and travel at short notice.
What We Offer

We offer a competitive total rewards package that includes:

  • A family friendly environment.
  • An inclusive benefits program that meets the diverse needs of our employees.
About Us

Our organization is committed to innovation and invests 15% of sales back into research and development.

Our teams of physicists, engineers, data scientists and problem-solvers work together with leading technology providers to accelerate the delivery of electronic devices.

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