Cinema Team Member: Theatre Support Role

1 week ago

Singapore beBeeTheatresupport Full time $2,500 - $2,800
Job Opportunity: Theatre Support Staff

Our cinema is seeking a dedicated individual to provide exceptional customer service, manage tickets and concessions, maintain a clean environment, and handle customer complaints.

Key Responsibilities:
  • Sell tickets and concessions to customers ensuring they have an enjoyable experience.
  • Assist customers with queries about movies, providing accurate information and recommendations.
  • Maintain a clean and safe cinema environment, adhering to health and safety standards.
  • Support customers with special needs, providing tailored assistance and care.
  • Resolve customer complaints efficiently, ensuring issues are addressed promptly.
  • Perform basic projection duties as required, contributing to the smooth operation of the cinema.
  • Handle cash transactions accurately and securely, maintaining a high level of customer satisfaction.
Requirements:
  • Effective leadership skills to motivate and guide colleagues.
  • Strong housekeeping skills to maintain a clean and organized workspace.
  • Theatre knowledge to understand the technical aspects of our operations.
  • Excellent customer care skills to deliver a high standard of service.
  • Clear communication skills to engage with customers and colleagues alike.
  • Film knowledge to stay up-to-date with the latest releases and trends.
  • Customer satisfaction skills to continuously improve our services.
  • Team player to collaborate effectively with colleagues.
  • Customer service skills to resolve issues efficiently.
  • Safety training to ensure compliance with health and safety regulations.

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