IT Support Professional
6 days ago
MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD is seeking a skilled IT Support Professional to join our team.
Job DescriptionWe are looking for an experienced IT Support Specialist to provide exceptional technical support to our clients. As an IT Support Professional, you will be the primary point of contact for all IT-related issues and inquiries.
- Deliver first- and second-level technical support to troubleshoot and resolve IT issues in a timely and efficient manner.
- Collaborate with internal stakeholders to identify and implement solutions to improve IT services and processes.
- Assist in the daily management of data center operations, server maintenance, and troubleshooting.
- Provide assistance and support to IT projects as needed.
To be successful in this role, you will need:
- A minimum of 2-5 years of experience in IT technical support or a related field.
- Proficiency in creating user accounts and mailboxes on Active Directory and Exchange.
- Strong knowledge of antivirus management software, including Windows Defender, Symantec, and McAfee.
- Experience in troubleshooting and repairing PCs and notebooks, including operating system and office application issues.
- Ability to diagnose hardware issues on PCs and notebooks.
- Knowledge of vendor management practices, including negotiation of pricing and vendor quotation.
- Excellent communication, interpersonal, and organizational skills.
We offer a competitive salary and benefits package, including:
- An estimated salary of SGD $45,000 - $60,000 per annum, depending on experience.
- A comprehensive benefits package, including medical insurance, retirement plan, and paid time off.
Note: Salary estimate based on industry standards and location. The actual salary may vary based on individual qualifications and performance.
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