Senior Revenue Optimization Specialist
2 days ago
We are seeking an experienced Senior Revenue Optimization Specialist to join our team at Raffles Sentosa Singapore.
About the RoleAs a key member of our revenue management team, you will be responsible for driving revenue growth through strategic goal-setting and tactical efforts. This includes monitoring key performance indicators, analyzing competitive pricing, and forecasting activity.
You will work closely with our Sales and Marketing Team to select the right business segments and determine effective offers. Your expertise in revenue management principles will ensure that all teams understand and follow best practices.
In addition to your technical skills, you will possess excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
What You Will Be Doing:- Monitoring key revenue management and e-commerce indicators of hotel performance, sharing analysis, and preparing materials for weekly revenue strategy meetings.
- Tracking and analyzing competitive set pricing, yield strategies, and digital presence, enabling prediction of the competitive reaction to market changes.
- Forecasting activity and identifying revenue opportunities through third-party intelligence sources.
- Liaising with the Reservations and Front Desk teams to maximize profit and providing training on upselling and negotiating techniques.
- Maintaining and improving rate standards, policies, and procedures.
- Degree or diploma in Revenue Management or equivalent.
- Minimum 3 years of revenue management experience in a managerial appointment.
- Strong business acumen, critical thinking, and strategic decision-making skills.
- Excellent human relations and influencing skills.
- Good communication, planning, and coordination skills.
- Ability to work independently and take initiative.
- Strong time management skills.
- Familiarity with Opera Cloud and Revenue-related systems (PMS, Office, IDeaS, CRS, GDS).
- Knowledge of the latest digital platforms to maximize revenues.
Raffles Sentosa Singapore offers a dynamic and supportive work environment, with opportunities for professional growth and development. We provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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