Customer Service Representative

7 days ago


Singapore Marina Bay Sands Full time

Overview

We are seeking a skilled Customer Service Representative to join our team at Marina Bay Sands. This is an exciting opportunity for individuals who are passionate about delivering exceptional guest service.

Salary

The estimated salary for this position is SGD 45,000 per annum, depending on experience and qualifications.

Job Description

As a Customer Service Representative, you will be responsible for handling food and beverage orders and serving guests in a fast-paced environment. You will provide friendly, excellent service to all guests and assist fellow team members to perform preparation and setting up in the restaurants for food service.

You will also be responsible for assisting guests with their respective requests, conducting suggestive and upselling, and being well-versed in all aspects of the menu. Additionally, you will handle all restaurant telephone and email reservation enquiries and perform other administrative duties in the restaurant.

Required Skills and Qualifications

To succeed in this role, you will need to possess a minimum Secondary school education with 'O' Level passes, preferably with a Diploma in any field. You should have a minimum of 1 year in a guest service or guest contact roles, preferably in a hospitality organization.

You must also possess food hygiene and safety certification and be able to work on rotating shifts, weekends, and public holidays. A well-groomed, professional appearance is essential.

Benefits

MBS offers a range of benefits to its employees, including competitive salaries, career development opportunities, and a comprehensive training program. Our company is committed to building a diverse, equitable, and inclusive workforce and providing equal opportunities as we grow our talent base.



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