Customer Service Representative

7 hours ago


Singapore KOMO PTE. LTD. Full time
Customer Service Representative

KOMO PTE. LTD. is seeking a Customer Service Representative to join our team. This role is responsible for attending to customers at our Customer Service Centre and responding to customer inquiries across various communication channels in a professional and timely manner.

Key Responsibilities

1) Customer Service

  • Attend to customers at our Customer Service Centre and respond to customer inquiries across various communication channels in a professional and timely manner.
  • Participate in projects aimed at improving customer service levels and enhancing engagement with our customers.

2) Administrative Support

  • Provide general administrative support to various departments as needed.

3) Vendor Management

  • Coordinate deliveries with logistics partners and ensure deliverables are met efficiently.

4) Miscellaneous Tasks

  • Provide support to other business areas as required.
Reporting Structure

You will report to the Business Support Assistant Manager.

Working Hours

Monday to Friday, 9 AM to 6 PM, with the option to start up to 1 hour earlier and finish accordingly.

What We Offer
  • Training Provided: Full training will be given to ensure you succeed in your role.
  • Competitive Salary: Salary will be commensurate with experience.

Only Singaporeans or Permanent Residents (PRs) need apply.

Thank you for your interest in pursuing a position at KOMO PTE. LTD.

Tell employers what skills you have

CRM
Customer Relationship
Assertive
Microsoft Office
Written English
Hospitality Industry
Customer Care
Vendor Management
Finish
Pressure
Attention to Details
Administrative Support
User Acceptance Testing
Team Player
Customer Service
Pricing
Hospitality
Customer Service Experience

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