Field Service Engineer

3 weeks ago

Singapur, Singapore Alfa Laval Full time
About the Job

As a Commissioning and Service Engineer at Alfa Laval, you will play a critical role in ensuring the smooth operation of our customers' fired boiler or waste heat recovery systems in shipyards, offshore, and power plants worldwide.

Main Responsibilities:
  • Provide exceptional customer service, focusing on key stakeholder engagement, collaboration, and communication for commissioning and service-related activities.
  • Develop a deep understanding of project-specific requirements and process workflows for site commissioning execution, system operation, and delivery.
  • Execute detailed knowledge and process completion in accordance with company and customer requirements, including process, mechanical, electrical, and controls.
  • Create commissioning execution procedures and schedules for all process, mechanical, electrical, and control automation tasks relating to Boilers & Gas systems.
  • Ensure compliance with customer and project specifications, as well as statutory regulations and classifications society-related site activity.
  • Communicate internally and externally to implement a plan for bringing the system to safe and operational handover to the client, in accordance with project performance guarantees and classification society requirements.
  • Provide daily internal and external reporting of onsite activities and progress, detailing status in relation to project and commissioning schedules, and constructively highlighting required actions and next steps.
  • Act as the customer focal point for service lifecycle of Boilers & Gas systems equipment, including technical support, troubleshooting, callouts, system monitoring, health checks, training, surveys, spares, and aftersales enquiries.
  • Champion continuous improvement and actively seek innovation in our business.
  • Ensure relevant documents, certifications, and training are valid and up to date.
Requirements:
  • Bachelor's degree in Mechanical or Electrical Engineering or equivalent.
  • 10 years total experience, out of which 5 years in a similar industry-related position.
  • Advanced/well-developed skills, knowledge, and experience within the following disciplines: Combustion, steam, heat transfer, and fuel handling; Instrumentation & controls; Safety shutdown systems, including PLC logic and HMI; Mechanical, process, and electrical engineering; Rotating equipment such as fans & pumps.
  • Positive and investigative attitude.
  • Quick to adapt, interact, and commit to action in providing customer satisfaction.
  • Good communication skills in English, written and spoken.
  • Ability to travel extensively for prolonged durations with office-based time in-between assignments (100-150 days per year).
  • Willingness to work in an offshore environment.
What We Offer:

You will have access to an international, open, and friendly environment where we help each other to develop and create values for our customers, people, and planet.

You will work in a company that values personal development and leadership.

Your work will have a true impact on Alfa Laval's future success.

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