Service Desk Engineer

Job SummaryWe are seeking a highly skilled Service Desk Engineer to join our team at U3. The successful candidate will be responsible for providing exceptional technical support to our customers, resolving incidents and requests in a timely and efficient manner.Key ResponsibilitiesDiagnose and resolve technical issues, including hardware and software...

Title: Service Desk Engineer Job ID: Location: ST Engineering Hub, SG Description: Job Req ID: About ST Engineering ST Engineering  is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than countries. The Group uses technology and innovation to...

Job SummaryU3 is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that all incidents are prioritized and resolved within SLA standards.Key ResponsibilitiesPerform Level 1/2 diagnosis and resolution of incidents...

Perform Level 1/2 diagnosis and resolution of incidents / requests raised Log and track customer system problems, incidents, issues, requests and queries raised by users Ensure all issues are prioritized and resolved within SLA standards Perform incident closure, verifying problem resolution with users and documenting resolution procedures Handle...

Job Title: Assistant Manager, IT Service Desk TransformationNanyang Technological University (NTU) is seeking a highly skilled and experienced Assistant Manager to join its IT Service Desk Transformation team. The successful candidate will be responsible for overseeing Service Desk operations, leading initiatives to enhance and optimize Access Control...

About ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart...

Nanyang Technological University (NTU) is seeking a highly skilled and experienced professional to join its IT Service Desk team as an Assistant Manager. The successful candidate will be responsible for overseeing the day-to-day operations of the Service Desk, ensuring that all requests are handled efficiently and effectively.The ideal candidate will have a...

Job DescriptionAt U3, we are seeking a highly skilled Service Desk Engineer to join our team. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our users.Key Responsibilities:Diagnose and resolve technical issues and requests in a timely and efficient manner.Log and track...

Job SummaryU3 Infotech is seeking a highly skilled Service Desk Support Specialist to join our team. As a key member of our Shared Service Desk, you will provide technical support and troubleshooting services to our clients across a wide range of technologies.Key Responsibilities:Respond to technical incidents and requests for help via various channels,...

Nanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of...

About the RoleNanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. Our primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's...

Job Purpose Provide L1/L2 technical troubleshooting & customer service across a wide range of technologies as part of our Shared Service Desk. Support clients via various channels i.e phone, ticket portals, emails. Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal...

Job Title: Assistant Manager, IT Service Desk TransformationNanyang Technological University (NTU) is seeking a highly skilled and experienced Assistant Manager to lead the IT Service Desk Transformation team. The successful candidate will be responsible for overseeing the day-to-day operations of the Service Desk, leading initiatives to enhance and optimize...

Roles & Responsibilities Additional role to the firm - Rare opportunity to join the only global top-tier Asian law firm. Supported by the Australian based wider Technology team, be the go-to tech expert in this varied role covering IT support, networking, and AV responsibilities for the Singapore office. Thrive in a close-knit and welcoming team - Make an...

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...

About the RoleWe are seeking a skilled IT Service Desk Engineer to join our team at NCS. As a key member of our support team, you will be responsible for providing prompt and effective technical assistance to our customers.Key ResponsibilitiesProvide first-level technical support via phone and email, ensuring timely responses and resolutions to customer...

Job SummaryWe are seeking a skilled Service Desk Analyst to join our team at U3 Infotech. As a Service Desk Analyst, you will be responsible for providing exceptional technical support and customer service to our clients across a wide range of technologies.Key Responsibilities:• Respond to and resolve technical issues and requests for help via phone,...

Service Desk RoleWe are seeking a skilled Service Desk professional to join our team at Recruit Express Pte Ltd.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other communication channels.Identify and diagnose technical issues, and provide solutions or escalate to higher-level support teams as needed.Collaborate...

About the RoleWe are seeking a skilled IT Service Desk Engineer to join our team at NCS. As a key member of our support team, you will be responsible for providing prompt and effective technical assistance to our customers, addressing a range of IT topics and issues.Key ResponsibilitiesProvide first call resolution technical support via phone and email,...

Job SummaryAs the Asia Service Desk and Deskside Operations Manager at Applied Materials, you will be responsible for managing the service desk and deskside support operations in Asia, including centralized service desk centers and distributed on-site deskside operations. You will oversee the management of the service and cost structure and lifecycle of Asia...