IT Service Desk Transformation Manager

About the RoleNanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. Our primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's...

Nanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of...

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...

About UsAt 5160 Kyndryl (Singapore) Pte. Ltd., we design, build, manage, and modernize mission-critical technology systems that the world depends on every day. Our company is always moving forward, pushing ourselves to build a more equitable, inclusive world for our employees, customers, and communities.The RoleWe are seeking a Service Desk Manager to join...

Job Title: Help Desk AgentJob Summary:We are seeking a highly skilled and experienced Help Desk Agent to join our team at OPUS IT Services Pte Ltd. As a Help Desk Agent, you will be responsible for providing first-level technical support to our customers, resolving their issues in a timely and professional manner.Key Responsibilities:Provide first-level...

Job SummaryWe are seeking a skilled Help Desk Agent to join our team at OPUS IT Services Pte Ltd. As a Help Desk Agent, you will be responsible for providing first-level technical support to our customers, resolving their issues in a timely and professional manner.Key ResponsibilitiesProvide technical assistance to customers via phone, email, or chat...

Job SummaryWe are seeking a skilled Help Desk Agent to join our team at OPUS IT Services Pte Ltd. As a Help Desk Agent, you will be responsible for providing first-level technical support to our customers, resolving their issues in a timely and professional manner.Key ResponsibilitiesProvide first-level troubleshooting and technical support to customers via...

Job SummaryAs the Asia Service Desk and Deskside Operations Manager at Applied Materials, you will be responsible for managing the Asia service desk and deskside support, which includes centralized service desk centers and distributed on-site deskside operations in Asia countries. This role requires a strong leader who can manage the service and cost...

Job SummaryWe are seeking a highly skilled and experienced Service Desk and Deskside Operations Manager to lead our Asia operations. The successful candidate will be responsible for managing the service desk and deskside support teams, ensuring seamless delivery of services to our customers.Key ResponsibilitiesManage the Asia service desk and deskside...

Job SummaryWe are seeking a highly skilled Service Desk and Deskside Operations Manager to lead our Asia service desk and deskside support team. The successful candidate will be responsible for managing the service and cost structure and lifecycle of Asia service desk and deskside operations.Key ResponsibilitiesManage the Asia service desk and deskside...

Job SummaryWe are seeking a highly skilled Service Desk and Deskside Operations Manager to lead our Asia service desk and deskside support team. The successful candidate will be responsible for managing the service and cost structure and lifecycle of Asia service desk and deskside operations.Key ResponsibilitiesManage the Asia service desk and deskside...

Job SummaryU3 Infotech is seeking a highly skilled Service Desk Support Specialist to join our team. As a key member of our Shared Service Desk, you will provide technical support and troubleshooting services to our clients across a wide range of technologies.Key Responsibilities:Respond to technical incidents and requests for help via various channels,...

Job SummaryWe are seeking a skilled Service Desk Analyst to join our team at U3 Infotech. As a Service Desk Analyst, you will be responsible for providing exceptional technical support and customer service to our clients across a wide range of technologies.Key Responsibilities:• Respond to and resolve technical issues and requests for help via phone,...

Job Purpose Provide L1/L2 technical troubleshooting & customer service across a wide range of technologies as part of our Shared Service Desk. Support clients via various channels i.e phone, ticket portals, emails. Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal...

Title: Service Desk Engineer Job ID: Location: ST Engineering Hub, SG Description: Job Req ID: About ST Engineering ST Engineering  is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than countries. The Group uses technology and innovation to...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

Job SummaryU3 is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that all incidents are prioritized and resolved within SLA standards.Key ResponsibilitiesPerform Level 1/2 diagnosis and resolution of incidents...

Service Desk RoleWe are seeking a skilled Service Desk professional to join our team at Recruit Express Pte Ltd.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other communication channels.Identify and diagnose technical issues, and provide solutions or escalate to higher-level support teams as needed.Collaborate...

About ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart...

Key Responsibilities Manages the Asia service desk and deskside support which includes centralized service desk center and distributed on-site deskside operations in Asia countries (China, Japan, Korea, South East Asia, and Taiwan). Responsible for managing the service and cost structure and lifecycle of Asia service desk and deskside operations. ...