Retail Operations Manager Position

6 days ago


Central, Singapore Starlight Group Full time
Job Description Overview

We are currently seeking a dedicated and experienced Retail Assistant Manager to support the day-to-day operations of our retail store. As part of the Starlight Group team, this role will be responsible for assisting the Store Manager in leading a team of retail associates, driving sales, and ensuring an exceptional customer experience.

Key Responsibilities
  • Collaborate with the Store Manager to oversee daily store operations and ensure seamless execution.
  • Provide guidance and support to retail staff to achieve sales goals and deliver outstanding customer service.
  • Contribute to maintaining inventory levels, visual merchandising standards, and implementing strategies for business growth.
  • Effectively handle customer inquiries, complaints, and escalations, providing prompt and satisfactory resolutions.
  • Assist in recruiting, training, and developing retail associates, fostering a positive and productive work environment.

Requirements and Qualifications
  • A minimum of previous experience in retail management or supervisory roles is required.
  • Strong leadership skills, with the ability to lead by example and motivate teams to achieve excellence.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Proficiency in inventory management and POS systems, with a keen eye for detail and analytical skills.
  • Possess a passion for delivering outstanding customer service, ensuring every interaction is positive and memorable.
  • Flexible and adaptable, with the ability to work varied shifts, including weekends and holidays, as needed.

Benefits and Opportunities
  • A competitive salary and performance-based incentives, recognizing and rewarding outstanding achievements.
  • A comprehensive health insurance package, ensuring the well-being of our employees and their families.
  • Paid time off and sick leave, allowing for rest, relaxation, and rejuvenation.
  • Employee discounts on merchandise, providing opportunities for savings and personal shopping experiences.
  • Opportunities for career advancement within the company, empowering employees to grow and develop their skills and expertise.


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