
Restaurant Operations Associate
1 week ago
We are seeking a skilled and experienced Restaurant Operations Associate to join our team. As a key member of our operations staff, you will be responsible for ensuring the smooth day-to-day running of our restaurants.
Key Responsibilities:
- Coordinate and implement restaurant strategies and initiatives to drive sales growth and improve customer satisfaction.
- Collaborate with the Operations Manager to plan menus that appeal to customers and meet business objectives.
- Work closely with chefs and other personnel to manage inventory, estimate food costs, and supervise portion control.
- Maintain high-quality standards and consistency in preparation and service.
- Lead the team on each shift and maintain a positive work environment.
- Partner with management to plan marketing and promotional activities.
- Direct hiring, training, and scheduling of food service personnel.
- Investigate and resolve customer complaints regarding food quality and service.
- Prepare accurate checks and manage point-of-sale transactions.
Requirements:
- A minimum of 2 years' experience in a related role, preferably within the food service industry.
- Excellent communication, interpersonal, and leadership skills.
- Passion for delivering exceptional customer experiences.
- Ability to work independently and collaboratively as part of a team.
- Strong English language proficiency and ability to communicate in another language.
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