APAC Product Coordinator
2 weeks ago
Crayon Africa SA is a global IT company with a strong presence in the APAC region. Our company is deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness.
Key Responsibilities:
As an E-Commerce Platform Specialist, you will be responsible for ensuring customer and partner satisfaction by addressing needs, feedback, and providing solutions to improve their product experience. This involves collaborating with cross-functional teams, including development, marketing, sales, and customer support.
You will also be expected to foster clear and effective communication across these teams, ensuring that everyone is aligned and working towards the same goals.
Required Skills and Qualifications:
- 5+ years of experience in product management, customer success, or similar
- Experience with e-commerce platforms (SaaS services) in an enterprise space and/or B2B
- Knowledge of market trends and competitive landscape in the APAC/ANZ region
- Experience working with channel partners
Benefits:
- Company provided insurance for employee and dependents
- Upskilling through certifications and training
- Mobile and travel allowance
- Flexi benefits
About Crayon Africa SA:
We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.
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