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Insurance Operations Coordinator

2 weeks ago

Singapore Ecics Limited Full time
Job Description

At Ecics Limited, we are seeking a highly skilled Operations Specialist to join our team. In this role, you will be responsible for general insurance policy processing, including new policy issuance, invoicing, endorsement, renewal, and cancellation. You will ensure compliance with operating manuals, internal controls, and guidelines while attending to enquiries and requests from internal and external stakeholders.

Key Responsibilities:
  • Process new policies and manage existing ones to ensure timely completion of tasks.
  • Analyze and resolve customer complaints in a professional manner.
  • Collaborate with cross-functional teams to improve workflow processes.
  • Maintain accurate records and reports as required.

Requirements

To be successful in this role, you should have a Diploma Holder in any discipline with at least 3 years of relevant working experience in the Insurance industry. Candidates with insurance certifications will be favorably considered. Additionally, you should possess excellent communication and customer service skills, as well as proficiency in Microsoft Office applications.