
Front of House Operations Manager
6 days ago
**Job Title:** Front of House Team Leader
**Job Overview**
We are seeking a highly skilled and customer-focused professional to oversee the day-to-day operations of our front-of-house team.
Key Responsibilities:
- To effectively manage staff, ensure seamless service delivery, and maintain exceptional customer satisfaction levels.
- Develop and implement strategies to improve overall performance, enhance the customer experience, and increase sales revenue.
- Collaborate with colleagues to achieve common goals, share best practices, and stay updated on industry trends.
- Maintain accurate records, adhere to health and safety protocols, and participate in ongoing training and development programs.
Requirements:
- Ambitious and results-driven individual with excellent leadership skills.
- Excellent communication, problem-solving, and time management skills.
- Ability to work well under pressure, prioritize tasks, and meet deadlines.
- Familiarity with front-of-house operations, including customer service, team management, and sales techniques.
What We Offer:
- A competitive salary package, including a bonus structure based on performance.
- Ongoing training and development opportunities to enhance skills and knowledge.
- A dynamic and supportive work environment, encouraging collaboration and creativity.
- The opportunity to make a real difference in the success of our business.
Working Hours: 40 hours per week, Monday to Friday, with flexibility to work additional hours as required.
Location: Our premises.
How to Apply: Please submit your application, including your resume and cover letter, for review.
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