Front of House Operations Manager

6 days ago

Singapore beBeeHospitality Full time $2,500 - $4,500
Job Description:

We are seeking a seasoned and service-oriented professional to oversee front-of-house operations at our dynamic establishment. This role involves managing guest seating, supervising service flow, and ensuring the highest standards of hospitality are consistently delivered.

Key Responsibilities:
  • Welcome & Seating:
    Greet guests professionally, manage reservations and waitlists, and coordinate seating to maximize efficiency and minimize wait times.
  • Guest Engagement:
    Interact with guests, address inquiries, and provide menu recommendations or information on specials.
  • Service Oversight:
    Monitor and support service staff to ensure prompt, accurate delivery of food and beverages, and that all areas are properly set and maintained.
  • Operational Coordination:
    Maintain clear communication with kitchen, bar, and front-of-house teams to ensure a seamless dining experience.
  • Cleanliness & Presentation:
    Ensure the hostess stand, waiting area, and dining spaces are clean, organized, and welcoming.
  • Compliance & Readiness:
    Uphold health and safety standards and oversee the restocking of essential front-of-house supplies.
Required Skills and Qualifications:
  • Positive, friendly, and service-oriented personality with excellent communication skills.
  • Customer-focused mindset with the ability to create a welcoming and professional atmosphere.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Previous experience in customer service, hospitality, or the food service industry preferred (but not mandatory).
  • Strong desire to learn, grow, and contribute to the success of the organization.
Benefits:
  • A five-day work week comprising a total of 44 hours.
  • Staff discounts apply to all brands under Caerus Holding.
  • Comprehensive medical and dental benefits to support employee health and well-being.
  • Opportunities for personal and career development, fostering growth and advancement within the company.
  • The chance to move between brands under Caerus Holding, gaining diverse experiences and skills.
Training & Advancement:

On-the-job training will be provided.

Candidates with extensive experience may be considered for supervisory or management positions.

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