Clinical Applications Specialist, ASEAN
2 months ago
Hologic, Inc. is seeking a highly skilled Clinical Applications Specialist to join our team in the ASEAN region. As a key member of our sales support team, you will be responsible for providing clinical training and support to customers and sales teams in the region.
Key Responsibilities- New Product In-Service and Pre-Sales Demonstrations: Conduct in-service and pre-sales demonstrations of our medical imaging devices to customers and sales teams.
- Clinical Training Sessions: Develop and deliver training sessions for surgeons, radiologists, nurses, imaging technologists, and technical assistants on the use of our medical imaging devices.
- Scheduling and Follow-Up: Schedule initial in-service visits within a target timeframe of two to three weeks of device installation and follow up with customers to ensure their needs are met.
- Visit Record and Communication: Record and communicate all visits with customers and sales teams.
- Additional Training and Support: Monitor and discuss with sales teams and customer service accounts that require additional training and provide input on educational materials.
- Product Applications and Features: Conduct training sessions for employees and distributor teams on product applications, features, and benefits for all imaging and biopsy portfolios.
- Trend and Customer Needs Communication: Communicate trends and customer needs to commercial managers or line managers and to the international product/applications team.
- New Sales Representative Education: Assist in the education and training of new sales representatives when requested.
- Sales Support: Provide sales support when requested, including demo services.
- Trade Show and Educational Course Support: Assist with on-site trade show and educational course support.
- Data Collection and Customer Feedback: Work closely with sales teams to support them with data collection, customer feedback, and competitor feedback.
- Travel Requirements: Available to travel up to 75% within the Emerging Asia region and internationally on an occasional basis.
- Computer Skills: Strong computer skills, including Word, Excel, PowerPoint, Outlook, and email.
- Interpersonal Skills: Strong interpersonal skills, able to work with staff at all levels.
- Problem-Solving Skills: Demonstrated problem-solving skills.
- Communication Skills: Excellent written and oral communication skills in English.
- Trustworthiness and Integrity: Demonstrate trustworthiness, respect, and integrity.
- Scheduling and Time Management: Ability to schedule travel in the most efficient and effective manner to maximize time.
- Commitment to Patient Care: Commitment to improving patient care.
- Radiographers' Degree: Radiographers' degree.
- Clinical Training Experience: More than five years of clinical training in a medical setting using mammography and/or MRI imaging modalities or equivalent.
- Vendor Experience: Experience working directly for a vendor in a clinical support role preferred.
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Singapur, Singapore Hologic, Inc. Full timeJob SummaryWe are seeking a highly skilled Clinical Applications Specialist to join our team at Hologic, Inc. in the ASEAN region. As a key member of our sales support team, you will be responsible for delivering exceptional customer service and training to our clients.Key ResponsibilitiesConduct in-service training and pre-sales demonstrations for new...
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