Clinical Applications Specialist, ASEAN

2 months ago


Singapur, Singapore Hologic, Inc. Full time
Job Summary

Hologic, Inc. is seeking a highly skilled Clinical Applications Specialist to join our team in the ASEAN region. As a key member of our sales support team, you will be responsible for providing clinical training and support to customers and sales teams in the region.

Key Responsibilities
  • New Product In-Service and Pre-Sales Demonstrations: Conduct in-service and pre-sales demonstrations of our medical imaging devices to customers and sales teams.
  • Clinical Training Sessions: Develop and deliver training sessions for surgeons, radiologists, nurses, imaging technologists, and technical assistants on the use of our medical imaging devices.
  • Scheduling and Follow-Up: Schedule initial in-service visits within a target timeframe of two to three weeks of device installation and follow up with customers to ensure their needs are met.
  • Visit Record and Communication: Record and communicate all visits with customers and sales teams.
  • Additional Training and Support: Monitor and discuss with sales teams and customer service accounts that require additional training and provide input on educational materials.
  • Product Applications and Features: Conduct training sessions for employees and distributor teams on product applications, features, and benefits for all imaging and biopsy portfolios.
  • Trend and Customer Needs Communication: Communicate trends and customer needs to commercial managers or line managers and to the international product/applications team.
  • New Sales Representative Education: Assist in the education and training of new sales representatives when requested.
  • Sales Support: Provide sales support when requested, including demo services.
  • Trade Show and Educational Course Support: Assist with on-site trade show and educational course support.
  • Data Collection and Customer Feedback: Work closely with sales teams to support them with data collection, customer feedback, and competitor feedback.
Requirements
  • Travel Requirements: Available to travel up to 75% within the Emerging Asia region and internationally on an occasional basis.
  • Computer Skills: Strong computer skills, including Word, Excel, PowerPoint, Outlook, and email.
  • Interpersonal Skills: Strong interpersonal skills, able to work with staff at all levels.
  • Problem-Solving Skills: Demonstrated problem-solving skills.
  • Communication Skills: Excellent written and oral communication skills in English.
  • Trustworthiness and Integrity: Demonstrate trustworthiness, respect, and integrity.
  • Scheduling and Time Management: Ability to schedule travel in the most efficient and effective manner to maximize time.
  • Commitment to Patient Care: Commitment to improving patient care.
Education and Experience
  • Radiographers' Degree: Radiographers' degree.
  • Clinical Training Experience: More than five years of clinical training in a medical setting using mammography and/or MRI imaging modalities or equivalent.
  • Vendor Experience: Experience working directly for a vendor in a clinical support role preferred.


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