Clinical Application Specialist, Sleep Care Expert

2 weeks ago


Singapur, Singapore Philips Full time
Job Title: Clinical Application Specialist, Sleep

At Philips, we're committed to improving the health and well-being of billions of people worldwide. As a Clinical Application Specialist, Sleep, you'll play a critical role in driving clinical decision support for our sleep and respiratory care products and solutions.

Key Responsibilities:
  • Deliver clinical applications training to customers and distributors.
  • Provide clinical case support for patient treatments to physicians through our channel partners.
  • Implement and manage customer-specific account strategies to drive utilization of our devices and applications.
  • Document and manage all relevant customer activities within our system.
  • Host customer site visits at reference sites.
  • Conduct system testing and training on-site as required.
  • Troubleshoot product issues at customer sites and identify any product usability issues.
  • Communicate customer feedback to the appropriate functions within the company.
  • Document complaints according to our QMS processes.
  • Support sales by demonstrating our products to potential customers.
  • Represent Philips at trade shows and exhibitions.
  • Install software upgrades, set up, install, and test as required.
  • Enable connectivity through Care Orchestrator.
  • Establish the Care Orchestrator ecosystem and manage users.
  • Troubleshoot problems for customers.
Requirements:
  • Bachelor's degree in a related discipline.
  • 5 years of clinical experience, with 3 years as a professional hospital nurse or sleep technologist (RPSGT) with sleep therapy experience in a sleep center.
  • Good communication, presentation, and pedagogical skills.
  • A customer-first attitude and willingness to travel to client sites as needed.
Why Join Philips?

At Philips, we're more than just a company – we're a community of innovators, thinkers, and doers. We're committed to creating a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Join us in improving the health and well-being of billions of people, every year.



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