Senior Client Relationship Manager

4 weeks ago


Singapur, Singapore 01291 Citicorp Investment Bank (Singapore) Limited Full time
Job Title: Vice President, Prime Services Client Executive

Citi's Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors, and governments from trading floors in almost 80 countries.

Key Responsibilities:
  • Act as the primary client relationship manager for alternative investment clients.
  • Provide day-to-day service and CRM, focusing on client satisfaction and profitability.
  • Perform regular client reviews to gauge overall client satisfaction and coordinate responses to client concerns.
  • Drive continuous enhancement of Citi products and services, partnering with support groups and clients to ensure Citi is a top 3 provider.
  • Identify and execute cross-selling opportunities to drive organic growth.
  • Lead strong governance and controls, working closely with control functions such as Legal, Compliance, Market and Credit Risk, Audit, and Finance.
  • Build a culture of responsible finance, good governance, and supervision, with a focus on expense discipline and ethics.
  • Assess risk/reward of transactions when making business decisions, demonstrating proper consideration for the firm's reputation.
Qualifications:
  • 10+ years of relevant industry experience.
  • 5+ years of Prime front office experience.
  • Extensive experience in equity financing (both cash and synthetic) required.
  • Comprehensive cross-product knowledge covering equities, fixed income, listed derivatives, and FX.
  • Comprehensive knowledge of the risk and control environment impacting Citi.
  • Proven self-motivation and organizational skills.
  • Clear and concise written and verbal communication.


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