Claims Management Professional
3 days ago
Welcome to Liberty Insurance Company Limited, where we're committed to delivering exceptional customer satisfaction. As a Claims Management Professional, you'll play a vital role in shaping our customers' experiences.
About the Role:
- * Manage customer interactions in an efficient, courteous, and timely manner to deliver high standards of customer satisfaction.* Ensure adequacy of reserve, conduct on-time file review/audit, and assist in resolving any issues identified.* Interpret the insurance contract and apply it to each assigned claim's exposures.* Contribute to departmental initiatives to meet strategy objectives.*
You'll Thrive if You Have:
- * A strong educational background (Diploma & above) with CGI qualification or equivalent.* The ability to work under ambiguous and stressful situations.* Strong verbal and written communication skills.* Investigation and decision-making skills.* Ability to work independently as well as part of a team.* Proficiency in Microsoft Office.
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