Customer Service Officer and Volunteer Coordinator

3 weeks ago


Singapore BRAHM CENTRE LTD. Full time
Job Title: Customer Service Officer cum Volunteer Coordinator

Brahm Centre Ltd. is seeking a highly skilled and motivated individual to fill the role of Customer Service Officer cum Volunteer Coordinator. This is a unique opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and managing volunteer programs.

Key Responsibilities:
  • Customer Service: Provide excellent customer service to clients, including attending to daily operations, ensuring proper housekeeping, and assisting with centre programs support.
  • Volunteer Management: Recruit, welcome, and onboard new volunteers, build volunteer partnerships, and plan and coordinate volunteer training and development.
  • Programs: Ensure that trainers and Finance are informed of final participant numbers, have oversight on programs and offerings, and host and facilitate centre events.
Requirements:
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks
  • Strong organizational and time management skills
  • Experience in volunteer management and customer service
  • Proficiency in Microsoft Office and data analysis
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for volunteer management, we encourage you to apply for this exciting opportunity.



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