Volunteer Engagement Specialist

5 days ago


Singapore Cheng Hong Welfare Service Society Full time
Job Title: Volunteer Engagement Executive

This role is responsible for coordinating volunteer recruitment activities, matching volunteers to suitable programs, and ensuring effective communication with internal and external stakeholders.

Key Responsibilities:
  • Volunteer recruitment, coordination, and outreach, including interviewing and screening.
  • Implementing volunteer policies and processes.
  • Organizing volunteer recognition and engagement activities.
  • Developing and conducting volunteer training programs.
  • Creating volunteer profiles and ensuring policies are followed in programs.
  • Maintaining volunteer databases and training records.
  • Matching volunteer skills and experiences with suitable programs and clients.
  • Creating volunteer program materials, such as applications and agreements.
  • Collaborating with Eldercare AMS Teams and MET to roster and organize volunteers for Eldercare/Outreach/Escorting activities.
  • Ensuring timely communication of volunteering opportunities to volunteers.
  • Performing administrative tasks within the Eldercare department.
Event Support:
  • Providing support for the organization's major events and functions, such as the Anniversary dinner and Flag day.
  • Supporting the team and Executive Director as needed.
Requirements:
  • Diploma or degree in any discipline.
  • Excellent command of spoken and written English and Mandarin to communicate with Mandarin-speaking recipients.
  • Minimum 2 years' experience in volunteer management.
  • Strong administrative skills.
  • Adequate understanding of VWO settings.
  • Ability to work for charity events.
  • Meticulous and detailed working style.
  • Positive and adaptable personality.
  • Able to multitask and work independently as well as in a team.
  • Possess passion and empathy for non-profit work.


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