Counsellor, Admissions

2 weeks ago


Singapore GLOBAL INDIAN INTERNATIONAL SCHOOL PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Counsellor, Admissions to join our team at GLOBAL INDIAN INTERNATIONAL SCHOOL PTE. LTD. as a key member of our Admissions team. The successful candidate will be responsible for leading the Admissions team in the campus and prospecting, nurturing and closing prospective leads, and onboarding new students.

Key Responsibilities
  • Lead the prospecting, nurturing and closing process in the Admissions team
  • Supervise, develop and provide guidance to the Business Development Managers, Admissions Executive and Customer Relations Officers/ Parent Liaison Officers
  • Manage operations to hit performance metrics for the Admissions team in the campus
  • Work closely with the Admissions Head to understand monthly targets, track the monthly targets for the team, and work towards the achievement of these targets
  • Collaborate with the Marketing and Academics teams to develop strategies to increase enrolment numbers
  • Develop parent engagement strategies to quickly and effectively build relationships with prospective parents
  • Assist in the planning and organising of various programmes and activities in the campus, such as Open House, parent-teacher events, orientation, etc.
  • Monitor the offline and online channels for leads and follow up with prospective parents
  • Review the effectiveness of the various channels and share feedback with the Admissions Head
  • Act as the first point of contact, guide new parents through the Admissions process, and conduct onboarding for new students
  • Keep abreast of competitor offerings
Requirements
  • Excellent verbal and written communication skills
  • Ability to analyze data and generate reports
  • Strong problem-solving skills and a proactive approach to addressing issues
  • Friendly and approachable with a positive attitude
  • Patient and empathetic, with strong listening skills
  • Detail-oriented and highly organized
  • Flexible and adaptable to changing needs and environments
  • Strong commitment to providing high-quality customer service and contributing to the school's success

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