Enrolment Manager

1 month ago


Singapore XCL WORLD ACADEMY PTE. LTD. Full time

XCL World Academy is seeking to recruit an EnrolmentManager to support and process student’s application for a place inthe school. The Enrolment Manager (EM) will undertake andfacilitate the internal review of each application, makerecommendations and submit for final approval.

MainResponsibilities

●Manages the application pipeline to ensure prompt follow-up andprocessing of all applications, to smoothly and efficiently,facilitate admissions decisions.

● Responsiblefor engaging with other internal stakeholders (Student SupportDepartment, Divisional offices, English as Secondary LanguageDepartment and University and Career Counsellors).

● Check applications for completeness and inform theAdmissions Manager if there are missing information, documents, andprerequisites in support of the application before thereview.

● Perform initial screening of thecompleted applications and make recommendations based on submittedinformation, documents, assessments, and interviews (if applicable)and submit for final review.

● Coordinateinterviews and assessments with relevant school departmentswhenever applicable.

● Liaise with theprospective families and schools to gather more informationwhenever applicable.

● Assist in the managementof the specific needs of international applicants, includingguardianship requirements, EAL testing, Student Pass and MOE waiverapplications.

● Facilitate re-reviews fornon-successful applications or appeal cases.

●Ability to demonstrate sensitivity and diplomacy in all dealingswith applicant families, including cultural sensitivity towardsapplicants from a diverse range of backgrounds.

● Represent the ethos and values of the School.

● Participate during Departmental events such as Openhouses, Orientation programmes, and other Marketing and Admissionsrelated events as and when required.

● Performany other assigned duties as directed by Associate Director,Admissions or by the Chief Commercial Officer.

PersonSpecifications

●Diploma/Bachelor’s Degree in any related field.

● Minimum 2- 3 years’ experience managing studentenrolment would be preferred.

● Excellent verbaland written communication skills, both in person and over thephone.

● Excellent interpersonalskills.

● Must have outstanding communicationskills in English, both spoken and written.

●Process-driven and displays excellent follow up skills.

● Outstanding time management and organizationskills.

● High levels of accuracy and attentionto detail.

● Experience of the school admissionsprocess preferably in an International K to 12 private educationspace preferred, although it is not mandatory.

●A team-player who is able to work with different parties to achievethe overall goal.

● Result oriented and drivenby successful outcomes.

● Proficient in usingcomputers and systems; experience in using CRM systems (i.e,OpenApply, Salesforce, etc) will be an added advantage.

● Must have outstanding, native level communication skillsin English, both spoken and written.

●Proficiency in a second language, especially Mandarin languagewould be a plus factor as the role requires communication withrelevant associates.

Application

Interested applicants are welcome to apply by 12 September2024.

Aboutus

XCL WorldAcademy is an international school in Singapore for students aged 2to 18, fully committed to the academic, emotional and socialdevelopment of its students. We are immensely proud to be the firstand only international school in Singapore authorized to offer allfour International Baccalaureate (IB)programmes.

We aspire torecruit employees that share and understand our commitment toempowering an international community of happy learners who aspireto positively impact others. We are committed to safeguarding andpromoting the welfare of children and young people. Allappointments are subject to Safer Recruitment processes such asinterviews, employment reference checks, identity and criminalrecord checks.


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