Director of Enrollment Management

2 weeks ago


Singapore DULWICH COLLEGE (SINGAPORE) PTE. LTD. Full time
About the Role

Dulwich College (Singapore) PTE. LTD. is seeking an exceptional Admissions professional to lead our high-performing team in delivering an outstanding educational experience to our families.

The ideal candidate will have a proven track record in Admissions, preferably within an educational setting, and will bring outstanding interpersonal and communication skills, along with a strong commitment to excellence in customer service.

Key Responsibilities
  • Policy Implementation and Compliance: Ensure consistency in policy implementation and guarantee all admission policies are in compliance with Dulwich College standards, international school norms, and Singapore Government regulations.
  • Marketing Liaison: Liaise with the Marketing team on the promotion of the College.
  • Academic Collaboration: Collaborate closely with academic staff in relation to all admissions-related activities.
  • Market Analysis: Collect and analyse data to inform on market forces, trends, and competition.
  • Team Management: Manage a team of Admissions professionals and ensure the highest standards of performance and behaviour are embedded in the team.
  • Community Engagement: Conduct seminars, open houses, and other initiatives to promote the College.
  • Networking: Develop and maintain professional networking relationships with Admissions Departments in other international schools in the region.
  • Student Recruitment Planning: Develop annual student recruitment plans and assist in the prediction of student enrolment.
  • Prospective Applicant Support: Greet prospective applicants and provide school tours and information.
  • Re-enrolment and Onboarding: Oversee the re-enrolment process, including leavers, possible leavers, and student contracts, as well as the onboarding process for new starters.
  • Admissions Testing: Oversee all admissions testing and facilitate the analysis of results.
  • Prior Learning Evaluation: Conduct prior learning evaluation and transcript review for all new students.
  • Scholarships and Grants: Administer any relevant student scholarships and grants.
  • Leadership and Audits: Demonstrate outstanding personal leadership, conduct regular audits and reviews of Admissions policies and procedures, and ensure efficient and consistent implementation.
  • Market Benchmarking: Conduct market analysis of international school competitors and carry out benchmarking exercises.
  • Student Records: Ensure student records are accurate in a defined and documented manner to internal and external stakeholders as required.
Requirements
  • Education Experience: Experience in an education-related organisation.
  • International School Market Knowledge: Knowledge and experience of the international school market in Singapore (essential).
  • Presentation Skills: Experience and confidence in delivering presentations to groups of stakeholders.
  • Team Management: Experience of supervising the work of others and managing a team to meet departmental and organisational goals.
  • Data Analysis: Experience of analysing data and collating results in an appropriate format for the relevant audience.
  • Cross-Functional Collaboration: Experience of working across an organisation and working collaboratively with relevant departments.
  • Customer-Facing Role: Experience of working with children and young people and in a customer-facing role, understanding the internationally-mobile family and student.

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