Residential Case Management Supervisor
1 day ago
Pertapis Education and Welfare Centre is seeking a highly skilled and experienced Residential Case Management Supervisor to join our team. The successful candidate will be responsible for overseeing the direction, coordination, management, review, implementation, and evaluation of resident case management in alignment with the organisation's strategies, policies, procedures, and directions of higher management.
Key Responsibilities- Oversee a team of case workers responsible for resident care coordination, developing and implementing case management programs, intake or discharge planning, and managing the unit as per regulatory practices and policies.
- Manage and supervise a team of case workers, identify opportunities for team training and skills advancement, and carry out proper training programs for staff in respect of laws, regulations, and policies.
- Oversee the planning, organizing, execution, and oversight of the programming aspect for residents, ensuring that programs are delivered to achieve the best-intended outcome.
- Analyse trends and identify emerging needs of residents, developing or arranging for appropriate intervention programs.
- Monitor and maintain program integrity, ensuring that programs are delivered to achieve the best-intended outcome.
- Manage residents' safe custody, discipline, needs, and track residents' progress during their stay at Pertapis Halfway House.
- Maintain proper records of admission and discharge register, records of residents' personal effects, and disciplinary meeting records.
- Ensure all case management records and other relevant documentations of residents are properly maintained and kept updated.
- Draft and review the Standard Operations Procedure and Best Practices of the Home in accordance with the Halfway House Service Model (HSM) and policies of the organisation.
- Manage and oversee the Individual Care Plan for all residents and prepare the monthly statistical report.
- Work closely with the Education & Programmes Department and relevant stakeholders to analyse the needs of the residents and to ensure the effective execution of the program in accordance to the residents' needs.
- Carry out any other tasks assigned by the Head of the Home, Deputy Head, and higher management.
- Degree in Social Work or Psychology OR Accredited Social Worker OR Accredited Social Service Practitioner.
- 7 years of experience in the field.
- Certified Substance Abuse Counsellor or Certified Substance Abuse Therapist is Value-Added.
- Has supervisory management skills and knowledge.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to work with all age groups.
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