Enrolment Coordinator

3 weeks ago


Singapore XCL WORLD ACADEMY PTE. LTD. Full time
Main Responsibilities

• Manage the student application pipeline to ensure timely and efficient processing of all applications.

• Collaborate with internal stakeholders, including the Student Support Department, Divisional offices, and University and Career Counsellors.

• Verify application completeness and notify the Admissions Manager of any missing information, documents, or prerequisites.

• Conduct initial screenings of completed applications and make recommendations based on submitted information, documents, assessments, and interviews.

• Coordinate interviews and assessments with relevant school departments as needed.

• Communicate with prospective families and schools to gather additional information.

• Assist in managing the specific needs of international applicants, including guardianship requirements, EAL testing, Student Pass, and MOE waiver applications.

• Facilitate re-reviews for non-successful applications or appeal cases.

• Demonstrate cultural sensitivity and diplomacy in all dealings with applicant families.

• Represent the ethos and values of XCL World Academy.

• Participate in Departmental events, such as Open Houses, Orientation programs, and Marketing and Admissions-related events.

• Perform other assigned duties as directed by the Associate Director, Admissions or the Chief Commercial Officer.

Person Specifications

• Diploma/Bachelor's Degree in a related field.

• Minimum 2-3 years' experience managing student enrolment.

• Excellent verbal and written communication skills, both in person and over the phone.

• Excellent interpersonal skills.

• Outstanding communication skills in English, both spoken and written.

• Process-driven and displays excellent follow-up skills.

• Outstanding time management and organizational skills.

• High levels of accuracy and attention to detail.

• Experience in the school admissions process, preferably in an International K to 12 private education space.

• A team-player who can work with different parties to achieve the overall goal.

• Result-oriented and driven by successful outcomes.

• Proficient in using computers and systems; experience in using CRM systems (e.g., OpenApply, Salesforce) is an added advantage.

• Outstanding, native-level communication skills in English, both spoken and written.

• Proficiency in a second language, especially Mandarin language, is a plus factor as the role requires communication with relevant associates.



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