Customer Service Ambassador

5 days ago


Singapore WOOPA TRAVELS PTE. LTD. Full time
About Woopa Travels Pte. Ltd.

Woopa Travels Pte. Ltd. is a dynamic travel agency and destination management company that redefines the travel experience. Founded in 2015, we combine adventure with professional storytelling to create unique experiences for every traveler.

We manage leading tour operator brands, including Monster Day Tours, Lion Heartlanders, and UBE. Our team is passionate about delivering exceptional customer service and ensuring seamless tour operations.

Job Description

We are seeking a highly motivated and organized individual to join our team as a Customer Service Ambassador. The successful candidate will play a critical role in managing bookings, registrations, and inquiries for transit tours.

  • Manage bookings, registrations, and waitlists for transit tours
  • Maintain customer service booths at transit terminals, ensuring cleanliness and functionality
  • Ensure the security and proper maintenance of booth equipment
  • Escort passengers to meeting points and coordinate with tour guides
  • Handle customer feedback and complaints professionally
  • Compile daily reports for project managers and supervisors
  • Attend required training sessions and stay up-to-date with new information
  • Perform other ad-hoc duties as assigned
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in Tourism, Hospitality Management, Business Administration, or a related field
  • Excellent verbal and interpersonal skills
  • Strong organizational and multitasking skills
  • Willingness to work in a fast-paced environment and learn continuously
  • Proficiency in MS Office and tour management software
  • Ability to work under pressure and meet deadlines
  • Knowledge of travel regulations and industry standards
  • Fluency in English, both verbal and written
  • Availability to work at least four shifts a week, including public holidays and weekends


  • Singapore CHATERAISE (SINGAPORE) PTE. LTD. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at CHATERAISE (SINGAPORE) PTE. LTD.Key ResponsibilitiesDeliver exceptional customer service to ensure customer satisfaction and loyaltyOperate the cashiering system, handle various payment modes, and manage devicesTake and pack...

  • Service Ambassador

    5 days ago


    Singapore CYCLE & CARRIAGE INDUSTRIES PTE. LIMITED Full time

    Job Title: Service AmbassadorAt CYCLE & CARRIAGE INDUSTRIES PTE. LIMITED, we are seeking a highly skilled and dedicated Service Ambassador to join our team. As a Service Ambassador, you will be the first point of contact for our customers, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Provide high-level customer...


  • Singapore GRAND HYATT SINGAPORE Full time

    Roles and ResponsibilitiesWe are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at GRAND HYATT SINGAPORE. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Welcome and...


  • Singapore MyCareersFuture Full time

    Job SummaryMyCareersFuture is seeking a highly skilled and customer-focused Customer Service Ambassador to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences across various channels.Key ResponsibilitiesProvide first-level support to customers through inbound calls, emails, and other...


  • Singapore GRAND HYATT SINGAPORE Full time

    Roles and ResponsibilitiesWe are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at GRAND HYATT SINGAPORE. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Welcome and greet...

  • Service Ambassador

    2 weeks ago


    Singapore CYCLE & CARRIAGE INDUSTRIES PTE. LIMITED Full time

    Service AmbassadorJob SummaryWe are seeking a highly skilled Service Ambassador to join our team at CYCLE & CARRIAGE INDUSTRIES PTE. LIMITED. As a Service Ambassador, you will be the first point of contact for our customers, providing exceptional service and ensuring a seamless experience for all visitors and walk-in customers.Key ResponsibilitiesProvide...


  • Singapore WOOPA TRAVELS PTE. LTD. Full time

    About Woopa Travels Pte. Ltd.Woopa Travels Pte. Ltd. is a dynamic travel agency and destination management company that redefines the travel experience. Founded in 2015, we combine adventure with professional storytelling to create quality experiences for every traveler.We manage leading tour operator brands, including Monster Day Tours, Lion Heartlanders,...


  • Singapore MyCareersFuture Full time

    About MyCareersFutureMyCareersFuture is a leading career development platform that connects job seekers with top employers in the industry. We are committed to providing exceptional customer service and creating quality experiences for every traveller.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...


  • Singapore CAPITAL C PEOPLE XPERIENCE PTE. LTD. Full time

    Job Title: Customer Experience AmbassadorCapital C People Experience Pte. Ltd. is seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our front-line team, you will be responsible for delivering exceptional customer service and ensuring that every customer interaction is a positive...


  • Singapore MyCareersFuture Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador at MyCareersFuture. As a key member of our office team, you will be responsible for providing exceptional customer service to our visitors and tenants.Key Responsibilities:Registration of visitors to our office towers, ensuring a...

  • Service Ambassador

    5 days ago


    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    Service One AmbassadorAt UOL Claymore Investment Pte. Ltd., we are seeking a highly motivated and customer-focused Service One Ambassador to join our team. As a key member of our front office team, you will be responsible for ensuring seamless communication with guests, colleagues, and external partners.Key Responsibilities:Maximize room sales and revenue by...

  • Service Ambassador

    5 days ago


    Singapore STRIDES ENGINEERING PTE. LTD. Full time

    Job Title: Service AmbassadorWe are seeking a highly skilled and service-oriented individual to join our team as a Service Ambassador at Sentosa Express. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable experience for our guests.Key Responsibilities:Manage crowd control and...

  • Service Ambassador

    3 weeks ago


    Singapore CYCLE & CARRIAGE INDUSTRIES PTE. LIMITED Full time

    Job SummaryCycle & Carriage Industries Pte. Limited is seeking a highly skilled and customer-focused Service Ambassador to join our team. As a Service Ambassador, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key ResponsibilitiesCustomer Service: Provide high-level customer...


  • Singapore WOOPA TRAVELS PTE. LTD. Full time

    About Woopa Travels Pte. Ltd.We are a new generation travel agency and destination management company, re-inventing the travel experience and combining adventure with professional storytelling to create quality experiences for every traveller.Our company manages leading tour operator brands, and we are looking for a skilled professional to join our team as a...

  • Service Ambassador

    3 weeks ago


    Singapore PAN PACIFIC HOTELS GROUP LIMITED Full time

    Service Ambassador Job DescriptionAt PAN PACIFIC HOTELS GROUP LIMITED, we are seeking a highly skilled Service Ambassador to join our team.Key Responsibilities:To ensure that all necessary items are set up and ready for service before the shift commences.To maintain a high level of cleanliness and organization in the service area.To provide exceptional...


  • Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    Job Title: Guest Service AmbassadorWe are seeking a highly motivated and customer-focused Guest Service Ambassador to join our team at PAN PACIFIC ORCHARD, SINGAPORE. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key Responsibilities:Provide exceptional...


  • Singapore ISS CATERING SERVICES PTE. LTD. Full time

    Job Title: Food Service AmbassadorISS Catering Services PTE. LTD. is seeking a highly motivated and detail-oriented Food Service Ambassador to join our team. As a Food Service Ambassador, you will play a vital role in ensuring the highest level of service quality, infection control, and health and safety standards in our healthcare food services industry.Key...


  • Singapore STRATEGY SOLUTIONS SERVICES Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador at Strategy Solutions Services. As the first point of contact for members and visitors, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our community.Key...

  • Digital Ambassador

    3 weeks ago


    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Job DescriptionJob Summary:PERSOLKELLY SINGAPORE PTE. LTD. is seeking a highly skilled Digital Ambassador - Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Provide proactive and...


  • Singapore THOMSON MEDICAL PTE. LTD. Full time

    Job SummaryTHOMSON MEDICAL PTE. LTD. is seeking a highly skilled and dedicated Food Service Ambassador to join our team. As a Food Service Ambassador, you will be responsible for delivering exceptional patient meal service, attending to food-related concerns, and providing excellent customer service.Key ResponsibilitiesDeliver meal service to patients,...